Dedicated banking professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
18
18
years of professional experience
Work History
Product Manager
Tata Motors Finance Ltd
08.2019 - Current
Developing strategy and designing schemes to prompt product
This involves planning and assisting in development, marketing and distribution of product, outlining goals as well as analyzing potential risks, challenges and opportunities which helps to achieve desired outcomes.
Senior Executive - Emerging Market
Tata Motors Finance Ltd
10.2018 - 07.2019
Working closely with TML Rural outlets to generate leads through various marketing activities and thereby create business not only for TML by sourcing these vehicles for customers.
Team leader - CPC Department
Tata Motors Finance Ltd
09.2014 - 09.2018
Handling Team of approximately 60 peoples of CPC Department for processing cases sourced from different channel in LOS (Loan Origination System) in allotted task and completes same within given TAT
Sets objectives that meet organizational needs
Provides recommendations to individuals and teams on ways to improve performance and meet defined objectives
Monitors and provides feedback on individual and team performance against defined standards.
Team Leader (CPC Department)
e-Nxt Financials Limited (Deputed to Tata Motors Finance Ltd)
05.2011 - 09.2014
Handling Team of approximately 18 to 20 peoples of Inward task
Completing task in allotted TAT
Maintaining daily & monthly MIS
Tracking & publishing productivity on daily & Monthly basis
Conducting shop floor training & Minimizing error.
Back office Executive
Shri Samartha Associates
05.2008 - 04.2011
Responsible to design reports for daily findings summary
Conducting regular screening of each and every report depend on the feedback received
Analyzing the given situation and taking decision and reverting the full and final report to the respective client
This involved assessing all potential risks in the current processes of all corporate units.
Executive
Infovision Solution Private Limited (Deputed to ICICI Bank Limited)
12.2005 - 04.2008
Sampling application sourced from different channels of credit card and other loan product
Minimizing the risk at pre and post stage in the whole sale retail, salaried portfolio & acquiring business of the bank
Pre and post investigations of cases further leading to proper closure of cases with appropriate feedback to business
To lend support to the backend function of risk by investigating cases of fraud and providing support to the other function of the business such as sales, credit and collection.
Education
Dr. Ambedkar College of Commerce & Economics
Mumbai
Skills
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Job Profile
Developing marketing scheme to improve sales of a product and generate high sales volume. designing concept, research activities, and sales goals of the product.
Execution & negotiation of contracts with Insurance and Healthcare organizations on various factors, such as cost, competition, and final terms of cross-selling offers.
Works with staff, project teams and other service providers to manage and coordinate work efforts. Ensures all resources understand and follow appropriate methods, procedures and techniques to successfully complete assigned tasks within committed timeframes and standards.
Develops and implements procedures, methods, standards and controls to foster operational efficiency, monitor compliance, and mitigate risks to achieve team results.
Performs the more complex elements of the work, applying an advanced level of technical expertise and judgment to achieve desired work outcomes.
Responsible for product expertise which would include development of new systems, acquisition of new software or hardware packages, changes and enhancements.
Ensuring fulfillment of all credit preconditions such as FI verification, RCU, CIBIL & Dedupe.
Scrutinizing KYC, Bank Statements, Salary Slips Income Tax Papers, Repayment Tracks and any documents provided by applicant according scheme and norm. This involves assessing views on all potential scheme and policy allotted by the company in current process.
Close co-ordination with sales and credit department to understand the related details associated with the task.
Rectifying the complete process according to the given scheme and policy condition then processing to report generation. Independent monitoring and review control standards in with the approval procedures of report generation.
Publishing the consolidated data of report's on daily and monthly basis to respective manager reporting.
Designing reports for daily findings summary.
Providing inputs to the support team regards to required changes in the system.
Testing of the support severe prior implementing the same in the process.
Training new user about the functionality and improvisation of the process.
Competency Proficiency
Actively solicits ideas and opinions from others to efficiently and effectively accomplish specific objectives targeted at defined business outcomes. Openly encourages other team members to voice their ideas and concerns. Shows respect for differences and diversity, and disagrees without personalizing issues. Utilizes strengths of team members to achieve optimal performance.
Conducts discussions with all levels of colleagues and peer groups in ways that support troubleshooting and problem solving. Seeks and shares relevant information, opinions, and judgments. Handles conflict empathetically. Explains the context of interrelated situations, asks probing questions, and solicits multiple sources of advice prior to taking action when appropriate.
Applies problem-solving methodologies and tools to diagnose and solve operational and interpersonal problems. Determines the potential causes of the problem and devises testing methodologies for validation. Shows empathy and objectivity toward individuals involved in the issue. Analyzes multiple alternatives, risks, and benefits for a range of potential solutions. Recommends resource requirements and collaborates with impacted stakeholders.
Sets objectives that meet organizational needs. Provides recommendations to individuals and teams on ways to improve performance and meet defined objectives. Monitors and provides feedback on individual and team performance against defined standards.
Provides guidance to others on ways of increasing their contribution to the mission, objectives, and values of the organization. Involves individuals in identifying developmental opportunities and provides feedback and recommendations. Involves others in setting development plans. Allocates resources for learning. Responds to requests for solutions to developmental problems.
Personal Information
Date of Birth: 05/14/80
Gender: Male
Nationality: Indian
Marital Status: Married
Languages
English
Hindi
Marathi
Timeline
Product Manager
Tata Motors Finance Ltd
08.2019 - Current
Senior Executive - Emerging Market
Tata Motors Finance Ltd
10.2018 - 07.2019
Team leader - CPC Department
Tata Motors Finance Ltd
09.2014 - 09.2018
Team Leader (CPC Department)
e-Nxt Financials Limited (Deputed to Tata Motors Finance Ltd)
05.2011 - 09.2014
Back office Executive
Shri Samartha Associates
05.2008 - 04.2011
Executive
Infovision Solution Private Limited (Deputed to ICICI Bank Limited)
Credit Manager at Tata Capital Limited (Tata Motors Finance Limited Merged with Tata Capital Limited)Credit Manager at Tata Capital Limited (Tata Motors Finance Limited Merged with Tata Capital Limited)