David Bhardwaj
East Delhi
Summary
Dynamic professional with a proven track record at Amazon Development Centre of India, excelling in data analysis and process optimization. Leveraging skills in Excel and Python, I identified cost-saving opportunities and delivered exceptional customer service through effective communication. Committed to driving efficiency and exceeding expectations in every project.
Overview
2
2
years of professional experience
Work History
Transportation Representative
Amazon Development Centre of India
11.2024 - Current
- Identified cost-saving opportunities through route optimization techniques.
- Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
- Processed orders received via phone, fax, email, or web application accurately.
Global Artificial Intelligence
Amazon Development Centre of India
09.2023 - 03.2024
- Utilized various software and tools to streamline processes and optimize performance.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Exceeded customer satisfaction by finding creative solutions to problems.
Process Associate
Tech Mahindra
Noida
04.2023 - 09.2023
- Identified needs of customers promptly and efficiently.
- Conducted daily process reviews to identify areas for improvement and increased efficiency.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Education
Bachelor of Science - Electrical Engineering
Delhi Technological University
12-2016
Skills
- Excel
- VBA
- Python
- Data analysis
- SQL programming
- Power BI
Languages
English
First Language
Timeline
Transportation Representative
Amazon Development Centre of India
11.2024 - Current
Global Artificial Intelligence
Amazon Development Centre of India
09.2023 - 03.2024
Process Associate
Tech Mahindra
04.2023 - 09.2023
Bachelor of Science - Electrical Engineering
Delhi Technological University