David Bowers

• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Provided sales and customer service assistance to walk-in traffic
• Responded to telephone and in-person requests for information.
• Followed up with existing customers to provide additional support and address concerns.
• Evaluated customer purchase requirements and recommended best-fit company offerings.
• Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
• Maximized customer retention by resolving issues quickly.
• Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
• Stayed knowledgeable on latest [Product or Service] innovations and technological advancements through continuous training.

• Listened to instructions from journeyman plumber, gaining valuable onsite job training.
• Removed old sinks, toilets and pipes in preparation for installation of new fixtures.
• Tested for leaks in new and repaired systems to verify functional and safe working condition.
• Performed basic and semi-skilled work under supervision and instruction from lead plumber.
• Unclogged sinks and toilets for customers using tools and drain cleaners.
• Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
• Safely handled tools and equipment in large-scale projects.
• Cut and drilled holes in walls to permit passage of pipes.
• Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
• Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
• Measured, threaded, and cut materials to correct angles.
• Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
• Used clamps and brackets to attach pipes to walls, structures and fixtures.

• Performed basic and semi-skilled work under supervision and instruction from lead plumber.
• Unclogged sinks and toilets for customers using tools and drain cleaners.
• Organized and moved materials from truck to job site to support project requirements.
• Safely handled tools and equipment in large-scale projects.
• Listened to instructions from journeyman plumber, gaining valuable onsite job training.
• Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
• Tested for leaks in new and repaired systems to verify functional and safe working condition.
• Requested equipment and supplies to maintain inventory and availability of required items.
• Responded to emergency situations to resolve immediate safety concerns.
• Operated drill motors, grinders, chop saws, hack saws, and burning torches to perform tasks.
• Set up appliances like water heaters, filters, and dishwashers with correct settings to maximize performance.
• Cut and drilled holes in walls to permit passage of pipes.
• Used clamps and brackets to attach pipes to walls, structures and fixtures.
• Read and interpreted blueprints and schematics to determine locations, quantities, and sizes of materials required.

• Managed inventory control, cash control and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Completed point of sale opening and closing procedures.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

- Managed all routes during workday, made sure to move packages as needed per route time allowance

- Managed the fleet of 40+ vehicles, making sure all maintenance on vehicles were up to date

- Handled employee write ups and if need be terminations

- Stepped in for the owner in meetings with corporate Amazon when he could not make it

• Planned, scheduled and delegated daily work to team of employees.
• Managed team performance by training, mentoring, disciplining and motivating employees.
• Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
• Implemented, configured and optimized safety standards.

• Examined parts for defects such as breakage or excessive wear.
• Cleaned, lubricated and calibrated machinery components to maintain peak operating performance.
• Determined sources of problems resulting in machinery malfunction, utilizing evaluation instruments and visual and auditory observation to troubleshoot defective equipment.
• Observed and tested operation of machinery or equipment to diagnose malfunctions using voltmeters or other testing devices.