David Dcruz

• In Charge of a site with 300 pax having a gross turnover of $3,048,000.00 annually.
• Managed the Kitchen and Dining facility ensuring high standards of Food Quality, Presentation and Smooth service of the Food and Beverage.
• Oversee the Accommodation and Housekeeping for the Senior and Junior Clients ensuring best housekeeping standards in place which includes Offices, Clinic, Recreation areas, Ablution blocks, changing rooms, Bars, Camp premises are well maintained, and supplies replenished accordingly.
• Managed the Laundry facility ensuring efficient and timely laundry services for the Guests and staff.
• Responsible for the general maintenance of facilities including overseeing repairs, Periodic Maintenance schedules for the Water treatment plant, Sewage treatment plant and service of Generators.
• Ensuring that the waste collected from camp is segregated accordingly to Organic, paper, plastic, hazardous waste and disposed off by the contractors with compliance to environmental regulations.
• Oversee the Diesel supply for all Generators to maintain uninterrupted power generation.
• And also, for Site vehicles, and heavy equipment’s required for the smooth functioning of the project’s daily operations.
• Ensuring the pest and Vector control practices are conducted in a timely manner as per Client requirement.
• Managed the stores and Procurement to ensure proper Inventory levels and efficient supply management.
• Ensuring the Bars and Shops work efficiently ensuring enough stock of goods and services are made available.
• Ensuring all recharges for each department are recorded and charged to client adding the markup cost.
• Attend to Client meetings and address the project operational issues and streamline them accordingly for effective resolution.
• Ensuring all relevant Food, Cleaning and Labour costs are within the scope of budget.
• Ensuring all paper works are submitted and presented within the time frame.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Identified plans and resources required to meet project goals and objectives.

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• In Charge of a site with 220 pax having a gross turnover of $2,400,000.00 annually
• Responsible for Ship Chandlering of 8 Ships for the site.
• Accountable for the Project achieving the specified standards of performance in all areas of the Project
• Mess & Food Service Management
• Town Site management including bars, restaurants, and sports facilities
• Shop Management
• Camp Set Up and Mobilization Services
• Oversee all aspects of the project’s stock control function including spot-checking stock records for accuracy, Spoilages
• Project Petty Cash or Bank Expense Accounts
• Project Revenue, Invoicing & Accounts Control
• Ensuring that the project conforms to the client’s Health & Safety & Environmental Policies
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Prepared and submitted project invoices for review and approval.

• Meeting with Key personnel of Clients & follow up on all client concerns and ensure that all standards and procedures within the framework of the contract are implemented
• Successfully brought down the food cost within the Budget
• Responsible for Menu Planning, Pricing, Coordinate and implementing the Outdoor Catering functions / Events offering services that exceed the expectations of Client requirements
• Prepare Monthly Invoices for Clients, Collect the monthly invoice payments from the clients and deposit them into the Company account.
• Improved marketing to attract new customers and promote business.
• Controlled costs to keep business operating within budget and increase profits.
• Interviewed, hired, and trained new workers.
• Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.

• Fostered effective communication by providing constructive feedback and sharing knowledge across business lines.
• Recruited, hired and trained staff and provided ongoing feedback and performance evaluations for development.
• Enhanced team productivity by implementing efficient workflow processes and providing consistent guidance.
• In charge of a Central Kitchen, which caters to 15 sites –with a volume of more than 2000 man-days, each site having various menu Providing Breakfast, Lunch and Dinner to respective sites
• Meeting with Key personnel of Clients & follow up on all client concerns and ensure that all standards and procedures within the framework of the contract are implemented
• Successfully brought down the food cost within the Budget
• Responsible for Order taking, Menu Planning, Pricing, Coordinate and implement the Out door Catering functions / Events offering services which exceed the expectations of Client requirement
• Prepare Monthly Invoices for Clients, Collect the monthly invoice payments from the clients and deposit them to the Company account
• Prepare Duty schedule for each staff both Nationals and Expats
• Successfully renewed the site ISO Audit 22000-2005, with no single Nonconformity.

• In charge of 11 sites, which includes Oil & Gas Companies, Transport & Logistics Companies, Base camps, Oil Rig & Hoist Facilities
• Meeting with Key personnel of Clients & follow up on all client concerns and ensure that all standards and procedures within the framework of the contract are implemented
• Prepare Job descriptions for each staff positions of each site & implement them
• Audit each camp for its compliance in keeping each records of stock sheets, back Charges, Inter centre transfers, Consumption statistics, Back charges, weekly & monthly Cost Summary, HACCP records, Manday Sheets, Visitor sheets etc
• Updated
• Inspect each camp for standards in Food Quality, Quantity & Presentation, Mis en Scene of Rooms, Laundry service, Cleanliness & up keeping of Camp Facilities & Surroundings
• Follow up on all staff schedules due for Field breaks, Vacations & arrange their Relievers for each of those staffs leaving on their leave
• Get Monthly Costumer feedback surveys & follow up on areas where there is concerns
• Make detailed report of each camp visit & submit it to H.O on a monthly basis.
• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Provided ongoing coaching to staff members, promoting skill development and career progression.
• Planned sequence of operations and established schedule.
• Maintained open lines of communication between management and staff, facilitating teamwork and collaboration towards shared goals.
• Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
• Educated staff on strategies for handling difficult customers and challenging situations.

• Accountable as a Relief Manager to the Project Operations Manager
• Handled the client strength of 850 Senior & 1300 juniors
• Managed day-to-day operations of the entire camp, which included a 24 hour Kitchen, Dining for senior & Junior Mess serving Breakfast, Lunch & Dinner, A fully functional Bar, A Tuck Shop, Central Stores, Housekeeping, Laundry Facility, Conference Hall, Recreation area, Landscaping & General up keeping of the Camp cleanliness
• Ensured that impeccable standards of food service is maintained while assuring the highest level of comfort & hospitality to clients receiving services from any of the departments
• Maintaining all documentation process and implementing all policies in lieu of ISO 2200-2005 Standards & Specifications
• Lead a team of Housekeepers, Chefs & Laundry Supervisors and ensuring that the team adheres to the Health, Safety & Environment policies of the company
• Preparing cash flows and budgets
• Coordinated and liaised with relevant departments for maintaining appearance & order of the accommodation units, public and recreation areas.

• Reliever to the Operations Manager & Camp Project Manager
• Built, maintained and improved the relationships with prospective clients and coordinated with Business Development Manager & Directors so as to expand the business with new clients requiring support services in Liberia
• Supervised daily operations of the remote mining project to ensure that the site receives full back up support on Procurement & Logistics from the Regional Head Office
• Prepared timesheets for National staff’s and expats
• Developed and provided monthly invoices to the clients
• Monitored procurement of Goods from the Suppliers & the Local Community on every purchase & conduct inspection to ensure that the quality & quantity of each item is as per standard requirement
• Drafting schedule for the expat staff working on site as per the work rotations.

• Managed support services contract of the company with 140 seniors & 300 juniors clients
• Managed day-to-day operations of the entire camp, and providing a well-balanced menu to the clients
• On the job training for all new recruits during the expansion of the project
• Ensuring that the Bar, Recreation & Gym are all maintained well as per the standards
• Ensuring that a minimum par level of stock is maintained at any given time for the stocks not to run out
• Prepared timesheets for National staff’s and expats
• Promoting social welfare for the local community, by supporting them with our Community Officer providing training & seedlings for starting agricultural co-operatives & procure the produce from the community
• Develop monthly invoices to the clients
• Provided comprehensive training to team members on project management methodologies, boosting their performance levels significantly.

• Controlling the support services contract of the company for light industrial area mess, process plant mess & security camp operations
• Managing a dining of 600 pax operations providing breakfast, lunch & dinner & a 24 hour running kitchen
• Responsible for the delivery of 1000+ packed meals to different sites is delivered efficiently in a safe, hygienic & timely manner
• Handled activities related to room allocation, occupancy report and updating the maintenance request as required
• Conducting daily pre start & weekly tool box meetings to keep the staff informed about the safety plans & procedures while analyzing areas that needed improvement.

• Handled the client strength of 40 seniors & 300 juniors
• Preparing a Menu that suits the clientele & arrange special theme night dinners on a bi-monthly basis, and a BBQ night every week ends
• Responsible for up keeping the camp Facilities, which included the tented camps, Accommodation Dormitory blocks, Stores, Bar & Recreation
• Preparing staff schedules, Timesheets, Conduct & record weekly safety awareness meetings & daily pre start meetings
• Ensuring that the running cost of the camp is maintained within the budget
• Maintaining records of daily room occupancy status, Cash till, maintenance updates, HSE issues, Near miss, Incidents, Invoices, Inventories, Daily Costing.
• Delivered exceptional customer service, resolving issues quickly to ensure positive experiences for all camp participants.
• Conducted thorough facility inspections regularly, identifying maintenance needs proactively to prevent costly repairs or disruptions later on.

• Managing the Life Support Services contract for NATO “Coalition forces” with a Client strength of 250-300 Pax
• Ensuring that the Food Production & Service meets the standards set by the Company’s Standard operating procedures
• Menu Planning, Maintaining Food Cost, while ensuring customer satisfaction that exceeds their expectations
• Procurement of fresh, frozen, dry food stuff & cleaning materials
• Preparing Staff schedule for all departments
• Time sheets for all staff
• Maintaining Inventory for the Food, Housekeeping, and Laundry & Maintenance Departments
• Adherence to Safety & Health Regulations.

• Managing the Life Support Services contract for “US Army Corps of Engineers Camp” & Also Camp George, “HART GROUP SECURITIES” with client strength of 80-120 Pax
• Menu Planning, maintaining Food Cost, while ensuring customer satisfaction that exceeds their expectations
• Procurement of fresh, frozen, Dry food stuff & Cleaning materials
• Preparing Staff schedule for all departments & Time sheets for all staff
• Maintaining Inventory for the Food, Housekeeping, and Laundry Departments
• Adherence to Safety & Health regulations.

• Negotiated high-value contracts with clients, securing profitable partnerships for the Business.
• Spearheaded successful client engagements resulting in repeat business and positive referrals from satisfied clients.
• Managing the Manufacturing units, responsible for the Purchase of raw materials & Sales of finished Bakery Goods, Canvassing Party Orders & implementing them to the taste of the Client’s Needs
• Hiring, Training & Organising Staff according to the Catering Party needs
• Conducting Banquets, Buffets etc
• As per the Order of the Clients
• Maintaining Inventories, Adherence to Safety & Health regulations.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.To Manage the Store by ensuring Quality food is produced in a very efficient & timely manner & delivering a guaranteed Hot & Fresh Product with a friendly & courteous service to the clients with a smile thus ensuring Total Customer Satisfaction
• Improving the Image of the Company by ensuring Clean, Hygienic & Safe place to Work
• To Report & Co-Ordinate with the Management the Daily, Weekly & Monthly Paper Works
• Achieving Sales Records, Control on Food Cost by maintaining Daily Inventory.

Successfully Completed Vocational Training Provided in 4 Star Leisure Hotel, in the Food & Beverage Service & Production, House Keeping & Front Office Departments.