Summary
Overview
Work History
Education
Skills
Interests
Achievements
Timeline
Hi, I’m

David Desireddy

Customer Solutions Executive
Guntur, Andhra Pradesh
David Desireddy

Summary

Successful Executive with over 4years of demonstrated ability in delivering results. Offering outstanding communication and cross-cultural team management skills. Focused professional with success and delivered unbiased perspective to solve disputes. Accomplished in collecting supporting information, drafting and reporting comprehensive documentation and leading agreements to resolve complex problems. Driven to strictly follow applicable laws and ethical procedures for all cases.

Overview

4
years of professional experience
6
years of post-secondary education
5
Languages

Work History

PayPal India Private Limited
Banglore

Customer Solutions Executive
07.2019 - 06.2023

Job overview

  • APFS DIsputes and claims executive for UK, NA(North America), Canada, Australia, New Zealand.
  • Implemented company policies, technical procedures and standards for preserving integrity and security of data, reports, and access.
  • General queries -Dealing with a large spectrum of issues like verifying accounts, assist in profile changes, adding financials, processing transactions etc,. Ensuring timely service without compromise in quality.
  • Used available resources to make well-informed decisions for case approval or denial.
  • Analyzed, researched and resolved payment claims within required timeframes.
  • Advised parties on dispute resolution processes, policies and procedures, helping disputants make informed choices.
  • Responded to customer requests for products, services, and company information.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

CMS Business School
Banglore, Karnataka, India.

MBA from Marketing
07.2017 - 05.2019

University Overview

Victoria College of Pahrmacy
Guntur, Andhra Pradesh, India.

Bachelor of Pharmacy from B.Pharmacy
04.2012 - 09.2016

University Overview

Skills

Leadership

undefined

Interests

Riding & Driving

Travelling & Hiking

Playing Badminton

Achievements

Achievements

Awarded a 'spot award' for excellent performance at PayPal 

Timeline

Customer Solutions Executive
PayPal India Private Limited
07.2019 - 06.2023
CMS Business School
MBA from Marketing
07.2017 - 05.2019
Victoria College of Pahrmacy
Bachelor of Pharmacy from B.Pharmacy
04.2012 - 09.2016
David DesireddyCustomer Solutions Executive