David Murphy
New Albany
Summary
Dynamic owner/operator with over 20 years of experience in operations management and relationship building. Skilled in training staff, negotiating sales, and implementing effective inventory practices to improve service quality and client satisfaction.
Overview
24
24
years of professional experience
Work History
Owner/Operator
Quin's Mobile Wash Services
New Albany, IN
03.2002 - Current
- Managed daily operations of mobile wash services, ensuring high-quality customer satisfaction.
- Developed and implemented efficient workflows to optimize service delivery and reduce turnaround time.
- Trained and mentored staff on equipment handling, safety protocols, and customer service standards.
- Oversaw maintenance and repair of pressure washing equipment to ensure optimal performance.
- Established strong client relationships through consistent communication and follow-up services.
- Analyzed customer feedback to identify areas for service improvement and enhance overall experience.
- Implemented inventory management practices to effectively track supplies and reduce waste.
Skills
- Operations management
- Documentation and reporting
- Hiring
- Business planning
- Sales negotiation
- Personnel management
- Operations oversight
- Negotiation
- Inventory management
- Operational reporting
- Relationship management
- DOT compliance
- Marketing expertise
- Business operations management
- Mechanical recoveries
Timeline
Owner/Operator
Quin's Mobile Wash Services
03.2002 - Current