David Oldham
Evansville,IN
Summary
Dynamic leader with a proven track record at Elements Interior Architecture, Inc., enhancing customer satisfaction through strategic initiatives and exceptional service. Skilled in conflict resolution and business development, I excel in building relationships and driving sales growth, effectively managing crises while fostering a productive team environment.
Overview
39
39
years of professional experience
1
1
Certification
Work History
President/Owner
Elements Interior Architecture, Inc.
03.2000 - 03.2025
- Hired and managed over 40 employees to maximize productivity while training staff on best practices and protocols.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Enhanced company performance and revenue by over 20% per year by implementing strategic plans and overseeing daily operations.
Operations Management
Grand Furniture
02.1992 - 12.1999
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions which led to savings of over $500K in just over two years.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
Executive Manager
Lazarus Department Store
04.1986 - 01.1992
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams or up to 100 associates.
- Drafted reports and documents to improve correspondence management, schedule coordination and record keeping.
- Evaluated and decided upon key investments in equipment, infrastructure and talent.
- Fostered a collaborative work environment through regular team-building activities designed to enhance interpersonal relationships.
Education
Bachelor of Arts - Business Administration
Indiana State University
Evansville, IN Campus06-1986
Skills
- Customer service driven management
- Conflict resolution
- Building sales through targeted marketing
- Business development
- Relationship and team building
Accomplishments
For twenty five years I led Elements Interior Architecture to meet client needs in both business and residential design environments by building a team of venders to supply goods while training craftsmen to implement designs approved by our clients. My company has received many awards and featured magazine covers throughout the years. These accomplishments were achieved by building strong relationships and trust with clients and delivering the best in customer service expectations.
Certification
I am certified to administer the Myers Briggs Personality Type Indicator, which we have used to improve interpersonal skills and work and client relationships for many years.
Timeline
President/Owner
Elements Interior Architecture, Inc.
03.2000 - 03.2025
Operations Management
Grand Furniture
02.1992 - 12.1999
Executive Manager
Lazarus Department Store
04.1986 - 01.1992
Bachelor of Arts - Business Administration
Indiana State University
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