Supervised and executed waterproofing works across residential, commercial, and infrastructure projects, ensuring adherence to project timelines and quality standards.
Coordinated with project managers, consultants, and clients to review waterproofing designs, material approvals, and method statements.
Managed on-site teams, subcontractors, and labor to ensure safe and efficient application of waterproofing systems (bituminous membrane, liquid membrane, PU injection, cementitious, etc.).
Conducted site inspections and QA/QC checks for proper surface preparation, material compatibility, and adherence to manufacturer guidelines.
Maintained documentation including daily progress reports, inspection requests, and quality assurance checklists.
Ensured compliance with local building codes, safety regulations, and environmental standards.
Resolved on-site technical issues by proposing practical waterproofing solutions and repair methodologies.
Oversaw waterproofing works for critical areas such as podiums, basements, water tanks, bathrooms, roofs, and expansion joints.
Trained and guided junior engineers and site supervisors on installation techniques and safety practices.
Assisted in budgeting, material procurement, and resource allocation for waterproofing scopes.
Liaised with third-party inspectors and consultants for site inspections and approvals.
Monitored application of protective coatings, sealants, joint treatments, and leak rectification measures.
Reduced site defects by implementing preventive waterproofing solutions during the construction phase.
Contributed to tendering process by preparing BOQs, cost estimates, and technical submittals related to waterproofing.
Telle Caller
Connect Business Solution
06.2024 - 02.2025
Conducted outbound calls to customers post-vehicle service to collect feedback and assess satisfaction levels.
Recorded and updated customer responses in CRM systems with accuracy and attention to detail.
Handled customer queries and concerns related to vehicle service experience, escalating issues to relevant departments when necessary.
Maintained a daily call log and met performance targets for call volume, quality, and customer satisfaction.
Followed call scripts professionally while adapting to customer tone and response for a personalized interaction.
Provided valuable customer insights to the quality and operations teams for continuous service improvement.
Senior Site Supervisor
Dida Construction
11.2022 - 04.2024
Supervised daily scaffolding activities at construction sites, ensuring compliance with safety standards, project specifications, and timelines.
Coordinated with engineers, safety officers, and project managers to plan and execute scaffolding requirements for various stages of construction.
Oversaw the erection, modification, inspection, and dismantling of different scaffolding systems (cuplock, H-frame, tube & clamp, ringlock, etc.).
Conducted pre-use and post-erection inspections to ensure scaffolding stability, load capacity, and safety tagging.
Trained and led a team of scaffolders, ensuring correct use of PPE and adherence to work-at-height safety protocols.
Prepared scaffolding permits, risk assessments, and method statements in coordination with HSE departments.
Maintained records of daily activities, manpower, materials used, and safety checks for client reporting and audits.
Ensured scaffolding work complied with international standards such as OSHA, BS EN, or local regulations.
Worked on high-rise buildings, industrial plants, oil & gas facilities, and maintenance shutdowns requiring complex scaffolding solutions.
Collaborated with subcontractors and other trades to manage scaffold access requirements without disrupting other site operations.
Identified potential site hazards and implemented control measures to minimize risks during scaffold operations.
Reviewed scaffold drawings and communicated layout plans effectively to the scaffolding team.
Supported cost control by optimizing material usage and minimizing scaffold rework or idle time.
Education
High School Diploma -
Don Bosco Self Employment Research Institute
07.2021
Skills
AutoCad 2D -3D
Microsoft Office
LANGUAGE SKILLS
Mother tongue(s): Bengali
Other language(s): English, HINDI
LISTENING A1 READING A1 WRITING A1
SPOKEN PRODUCTION A1 SPOKEN INTERACTION A1
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user