David ( DJ ) Olivier
Elkhart
Summary
Dynamic Dispatch Operations professional with K & B Transport Inc, adept at enhancing team productivity. Skilled in digital dispatch and operations planning, I excel in identifying inefficiencies and training new employees, ensuring compliance with industry standards while fostering a collaborative team environment.
Energetic and detail-oriented with natural aptitude for team coordination. Knowledge of planning and fleet management combined with strong problem-solving skills ensures smooth and efficient operations. Committed to optimizing processes and delivering excellent service to meet organizational goals.
Professional with focus on public safety and operations. Known for effectively managing emergency communications and ensuring timely responses. Reliable team player and adaptable leader with strong organizational and problem-solving skills.
Overview
33
33
years of professional experience
Work History
Dispatch Operations
K & B Transport Inc
05.1992 - Current
- Proactively identified potential bottlenecks or inefficiencies within dispatch operations and took appropriate action to address them, contributing to overall process improvements.
- Implemented quality control measures to maintain high standards in customer service and operations.
- Increased accuracy operations by conducting regular audits of records and communication practices.
- Implemented new software systems to streamline dispatch operations, resulting in improved team productivity levels.
- Collaborated with team members to develop standard operating procedures .
- Contributed to the development of company policies regarding dispatch operations, ensuring compliance with industry regulations and best practices.
- Assisted in training new employees, sharing knowledge of best practices .
Education
GED -
John Adams
South BendSkills
- Digital dispatch
- Team operations
- Yard operations
- Dispatch operations
- Winter operations
- Operations planning
- Multi-line telephone operations
- Building Maintenance
- Landscape / Mowing
- Snow Removal
Timeline
Dispatch Operations
K & B Transport Inc
05.1992 - Current
GED -
John Adams
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