Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Davinder Khangura

Whitestown

Summary

Dynamic Owner/Operator with a proven track record at Marcos's Pizza, excelling in operations management and staff training. Successfully developed marketing strategies that boosted customer engagement and revenue. Expert in inventory management and financial oversight, fostering a collaborative team environment to achieve business goals and enhance customer satisfaction.

Business professional prepared for leadership role with extensive experience in managing operations and driving business success. Proven track record of effectively overseeing daily operations, implementing strategic plans, and optimizing resources. Highly focused on team collaboration and achieving results, with reputation for reliability and adaptability. Expertise in financial management, staff development, and customer relations.

Overview

18
18
years of professional experience

Work History

Owner/Operator

Marcos's Pizza
08.2019 - 10.2023
  • Managed daily operations, ensuring optimal inventory levels and product availability.
  • Developed marketing strategies to enhance brand visibility and attract new customers.
  • Oversaw financial management, including budgeting, forecasting, and expense control.
  • Trained and mentored staff in customer service excellence and sales techniques.
  • Implemented process improvements, increasing efficiency in order fulfillment and customer interactions.
  • Analyzed sales data to identify trends, inform purchasing decisions, and drive revenue growth.
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
  • Organized successful promotional events to generate increased foot traffic in the store, leading to higher sales conversions.

Owner/Operator

Sunoco Gas Station
03.2006 - 05.2021
  • Managed daily operations, ensuring smooth workflow and customer satisfaction.
  • Developed expertise in inventory management systems to track stock levels effectively.
  • Implemented safety protocols to maintain a secure working environment for staff and customers.
  • Trained new employees on operational procedures and best practices for efficiency.
  • Assisted in financial tracking and budgeting to optimize resource allocation.
  • Enhanced customer service experience through effective communication and problem-solving skills.
  • Organized schedules to ensure adequate staffing during peak business hours.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.

Education

Bachelor of Arts - Business Administration

Patiala University

Skills

  • Operations management
  • Documentation and reporting
  • Hiring
  • Business planning
  • Staff training and development
  • Operations oversight
  • Inventory management
  • Payroll processing
  • Budget development
  • Marketing strategy development

Languages

Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Owner/Operator

Marcos's Pizza
08.2019 - 10.2023

Owner/Operator

Sunoco Gas Station
03.2006 - 05.2021

Bachelor of Arts - Business Administration

Patiala University

Similar Profiles

CREATE PROFILE
Davinder Khangura