Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Sales Representative
TAG-The Acquisition Group
02.2023 - 02.2025
Participated in regular sales team meetings to share insights, learn from colleagues, and contribute toward collective goals for enhanced overall performance.
Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
Established trust with potential clients using transparent communication methods and honest assessments of their requirements.
Boosted territory revenue through consistent follow-ups on leads and effective time management.
Conducted daily prospecting activities to identify potential new clients within assigned territories.
SHS Head Technician
Activo Inc.
06.2020 - 02.2023
Mentored new hires, fostering a positive work culture that encouraged teamwork and collaboration among technicians.
Collaborated with other departments, providing technical expertise to support overall company objectives.
Enhanced customer satisfaction by providing timely and accurate diagnostics and repairs.
Developed troubleshooting guides and resources to assist technicians with common issues encountered on the job.
Cable Technician
Cable 72
11.2019 - 06.2020
Diagnose and/or correct all technical problems (Basic, Hi-Speed Internet, DTV and Home Phone) to the satisfaction of the customer and in accordance with company specifications
Complete all assigned projects within established time parameters and standards
Complete all service change requests in a timely professional manner
Maintain records of service calls
Working safely at heights with the help of ladders
Maintained high standards of customer service during high-volume, fast-paced operations
Cable Technician
Fiber cable solutions
01.2019 - 11.2019
Run copper and fiber cabling from D-Mark into location that client is looking to place phone and internet service
Install network racks and cabinets in server rooms
Providing daily feedback on project progress to project manager
Proper use of all tools and equipment necessary to perform assigned tasks
Worked in a variety of environments, from construction sites to finished corporate offices
Education
Diploma - Computer Engineering Technician
Pures college of technology
Scarborough, ON
12.2018
High School -
Shri Guru Ram Rai Public School
12.2016
Skills
Building positive relationships with customers
Teamwork
Information and support provision
Ability to work under pressure
Strong organizational skills
Time management skills
Safe vehicle operation
Problem solving
Verbal communication skills
Written communication skills
Adaptability to different environments
Timeline
Sales Representative
TAG-The Acquisition Group
02.2023 - 02.2025
SHS Head Technician
Activo Inc.
06.2020 - 02.2023
Cable Technician
Cable 72
11.2019 - 06.2020
Cable Technician
Fiber cable solutions
01.2019 - 11.2019
High School -
Shri Guru Ram Rai Public School
Diploma - Computer Engineering Technician
Pures college of technology
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