Summary
Overview
Work History
Education
Skills
Community Service
Timeline
Generic

DAVIS HAGEN

Carmel,IN

Summary

Dedicated professional with demonstrated strengths in customer service, time management and negotiation. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.

Overview

5
5
years of professional experience

Work History

Aftermarket Sales Representative

Crown Lift Trucks
05.2022 - Current
  • Advised on company policies governing sales, service, and support
  • Created contracts and work orders and followed-up on service delivery
  • Handled telephone, email and in-person inquiries from customers seeking assistance
  • Developed strong, ongoing relationships with prospects and customers.

Logistics Account Manager

Scotlynn USA Division
10.2020 - 04.2022
  • Participated in ongoing professional development opportunities to stay current on industry best practices
  • Ensured all shipments adhered to relevant regulations, reducing risk of penalties or delays
  • Acted as liaison between clients, carriers, and internal teams to ensure seamless communication at all stages of supply chain process
  • Monitored shipment statuses, resolving any delays or issues promptly
  • Negotiated contracts with carriers, securing competitive pricing for clients.

Intern

RMS Warehouse
05.2019 - 08.2019
  • Helped coordinate update of comprehensive research on competitors and target consumers
  • Shadowed sales personnel, listening in on customer calls to learn persuasive selling tactics
  • Maintained customer relationship management CRM database to track leads, prospects, and clients
  • Assisted in planning, coordinating, and executing promotional events within budget guidelines
  • Participated in sales and marketing meetings to brainstorm ideas and discuss current marketing campaigns.

Education

Bachelor of Science - Marketing

Ball State University
Muncie
05.2020

Skills

  • Leadership
  • Adaptability
  • Effective communication
  • Client relationship building
  • Business Development
  • Time management

Community Service

  • Habitat For Humanity
  • Gleaners Food Bank

Timeline

Aftermarket Sales Representative

Crown Lift Trucks
05.2022 - Current

Logistics Account Manager

Scotlynn USA Division
10.2020 - 04.2022

Intern

RMS Warehouse
05.2019 - 08.2019

Bachelor of Science - Marketing

Ball State University

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DAVIS HAGEN