Davneet Kaur
Surrey
Summary
Self-motivated professional with 4+ years of experience in retail and office administration. Demonstrates strong communication skills and a commitment to exceptional customer service. Proven ability to solve problems effectively while managing multiple tasks and coordinating operations. Seeking opportunities for professional growth and advancement in a dynamic environment.
Overview
12
12
years of professional experience
Work History
Administrative Assistant
SAF HOLLAND CANADA LIMITED
06.2023 - Current
- Responsibilities include administrative support tasks such as managing correspondence, organizing meetings, and maintaining office supplies.
- Assist with special projects and initiatives as needed.
- Ensured confidentiality of sensitive documents while streamlining filing and documentation systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Utilized SAP ERP software for purchase order processing, invoice tracking, vendor record maintenance, and inventory/stock monitoring.
Administrative Assistant
CENTRAL PAVING LTD.
02.2023 - 06.2023
- Offered administrative assistance to maintain the smooth operation of the office.
- Answered phone calls, scheduled meetings, and supported visitors.
- Performed administrative tasks such as typing, copying, binding, scanning, and filing.
- Demonstrated courteous and professional phone, email, and mail contact.
- Designed and implemented office policies by establishing standards and procedures, measuring results against standards, and making necessary adjustments.
Office Administrator
AD SERVICES LTD
06.2021 - 01.2022
- Managed phone calls and correspondence (e-mail, letters, packages, etc.).
- Monitored Driver/Vehicle Examination Reports, ensuring compliance.
- Maintained vehicle and driver files to ensure compliance.
- Assisted with the driver hiring process to ensure regulatory and company qualifications.
- Conducted audits and/or monitoring to ensure policy and procedure compliance.
- Filed monthly and quarterly taxes.
Senior Sales Associate
AMRIT MUSIC PRIVATE LIMITED
08.2014 - 06.2019
- Maintained regular customer base and actively worked to develop lucrative new customer relationships.
- Gained in-depth knowledge of the company’s product offerings to provide reliable assistance to various customers daily, helping them make informed decisions.
- Operated cash registers, managed financial transactions, and balanced drawers.
- Resolved customer complaints to maintain complete customer satisfaction.
Accounting Intern
ANEET AND ASSOCIATES
05.2013 - 06.2014
- Identified and resolved problems in invoices comparing it with price list and purchase orders.
- Planned, organized, prioritized, and accomplished tasks.
- Prepared daily, monthly, and annual financial reports.
- Recorded daily business transactions into the system.
- Performed necessary corrections in reports and informed seniors.
Education
Bachelor's Degree -
PUNJAB UNIVERSITY
Chandigarh, Punjab2014
Graduate Certificate - Financial Planning
SENECA COLLEGE
Toronto, ON08.2021
Graduate Diploma - Project Management
VANCOUVER ISLAND UNIVERSITY
Nanaimo, BC08.2020
Skills
- Appointment Scheduling
- Handling Complaints
- Regulatory Compliance
- Microsoft Office
- Decision Making
- Multitasking and Organization
- Complex Problem Solving
- Attention to Detail
- Verbal and Written Communication
- Understanding Customer Needs
- Data Entry and Maintenance
- Responding to Difficult Customers
- Microsoft outlook
Accomplishments
- Awarded for highest marks in Economics in high school.
- Dean's honor list 2020.
Timeline
Administrative Assistant
SAF HOLLAND CANADA LIMITED
06.2023 - Current
Administrative Assistant
CENTRAL PAVING LTD.
02.2023 - 06.2023
Office Administrator
AD SERVICES LTD
06.2021 - 01.2022
Senior Sales Associate
AMRIT MUSIC PRIVATE LIMITED
08.2014 - 06.2019
Accounting Intern
ANEET AND ASSOCIATES
05.2013 - 06.2014
Graduate Certificate - Financial Planning
SENECA COLLEGE
Graduate Diploma - Project Management
VANCOUVER ISLAND UNIVERSITY
Bachelor's Degree -
PUNJAB UNIVERSITY