Dawn Foreman
Warsaw
Summary
At Lutheran Kosciusko Hospital, I excelled as an Insurance Verification Specialist, mastering HIPAA compliance and patient confidentiality. My adeptness in insurance coverage verification and problem-solving streamlined provider workflows significantly. I also played a key role in training staff, enhancing our team's efficiency and adaptability in handling complex insurance inquiries.
Overview
29
29
years of professional experience
Work History
Insurance Verification Specialist
Lutheran Kosciusko Hospital
02.1996 - Current
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Updated patient records with accurate, current insurance policy information.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Assisted in training new employees on best practices for efficient insurance verification processes and procedures.
- Streamlined workflow for medical providers by obtaining necessary referrals and authorizations for services.
- Reduced errors in billing by accurately maintaining patient records with updated insurance information.
Education
High School Diploma -
Warsaw Community High School
Warsaw, IN05-1992
Skills
- Attention to detail
- Patient confidentiality
- HIPAA compliance
- Insurance coverage verification
- Adaptable and flexible
- Coordination and scheduling
- Problem-solving
- Insurance authorizations
Timeline
Insurance Verification Specialist
Lutheran Kosciusko Hospital
02.1996 - Current
High School Diploma -
Warsaw Community High School
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