Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dawn M. Anson Spitznagle

Lafayette

Summary

Experienced licensed Medicare agent with a foundation in sales, client education, and healthcare services. Over 15 years of diverse experience in pharmaceutical sales, customer training, and insurance consulting. Demonstrates commitment to community involvement through leadership and advocacy roles. Excels in team collaboration, service delivery, and continuous professional development.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Licensed Agent

Blaze Insurance Group
01.2023 - Current
  • Assist clients with selecting Medicare Advantage, Medicare Supplement, and Prescription Drug Plans tailored to their individual needs.
  • Conduct in-person and virtual consultations to explain complex Medicare options in a simplified and caring manner.
  • Maintain up-to-date licensure and carrier certifications for multiple insurance providers.
  • Develop client education materials and community outreach events to improve Medicare literacy.
  • Build trusted relationships with clients to ensure continued enrollment satisfaction and retention.
  • Collaborate with internal team and agency leadership to track sales, resolve client concerns, and improve service delivery.

Life Science, Polygraph Sales and Support Representative

Lafayette Instrument, Inc.
08.2014 - Current
  • Provide product support and training for customers in polygraph and life science markets.
  • Attend national trade shows, deliver software training, and support sales objectives.
  • Prepare, process, and manage quotations, sales orders, and customer service communications.
  • Act as a resource to the department supervisor for client account management and market analysis.

Sales Representative

Shire Pharmaceuticals, Inc.
05.2007 - 07.2014
  • Promoted ADHD medications and built strong relationships with healthcare professionals.
  • Developed and executed territory growth strategies and business plans.
  • Maintained compliance with FDA marketing guidelines and contributed to national sales goals.

Sales Representative

School Datebooks, Inc.
09.2004 - 03.2007
  • Managed multi-state educational sales territory.
  • Trained new sales team members and delivered consistent customer satisfaction.

Education

Master of Science - Movement Science

Barry University
Miami Shores, FL
05.2004

Bachelor of Arts - Physical Education/Coaching

University of Northern Iowa
Cedar Falls, IA
12.2001

Skills

  • Relationship building
  • Organizational skills
  • Clear communication
  • Effective communication
  • Public speaking
  • Customer needs determination
  • Product sales
  • Professional networking
  • Teamwork and collaboration
  • Customer satisfaction

Certification

Certified Polygraph Examiner, National Polygraph Association, May 2016

Timeline

Licensed Agent

Blaze Insurance Group
01.2023 - Current

Life Science, Polygraph Sales and Support Representative

Lafayette Instrument, Inc.
08.2014 - Current

Sales Representative

Shire Pharmaceuticals, Inc.
05.2007 - 07.2014

Sales Representative

School Datebooks, Inc.
09.2004 - 03.2007

Bachelor of Arts - Physical Education/Coaching

University of Northern Iowa

Master of Science - Movement Science

Barry University
Dawn M. Anson Spitznagle