Salesforce
Dawood Ibrahim Shaik
LONDON
Summary
Skilled Administrator highly effective at motivating teams and streamlining operations. Analytical problem solver and persuasive communicator with talent for thinking outside the box for creative solutions. Results-driven office team leader with strong administrative background. Evaluates and improves team performance with proactive mindset. Consistently enforces policies and tackles process inefficiencies. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth. Enthusiastic Business developer with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
Administrator
MARKET PLACE DIRECT
11.2022 - 12.2023
- Photocopied and laminated documents for meetings and presentations
- Effectively managed incoming and outgoing mail to maximise office efficiency
- Managed office supply inventory, performing stockade duties and ordering additional supplies to meet staff needs
- Interacted with customers professionally by phone and in-person to deliver accurate service information
- Delivered timely resolution of invoice and receipting order queries and discrepancies by working with payable accounts, suppliers and end users
- Organized physical files and digitized records to support ease of access and GDPR compliance
- Coordinated meetings and arranged conferences, clearly communicating relevant information to all attendees
- Generated daily operations reports, presenting to management and advising required corrective actions and improvements
- Designed strategic schedules, rota's and workloads to promote productivity
- Input current metrics into tracking documents and spreadsheets and prepared reports
- Delivered new hire training and mentored established staff on processes and procedures
- Instructed employees in company policies and procedures, maximizing compliance and consistency
- Updated office management on team's activities and progress at weekly meetings
- Set office policies and procedures to keep team members coordinated
- Maintained high standards of accuracy and quality in data entry and recordkeeping.
Business Developer Intern
CAD League
09.2021 - 08.2022
- Developed professional relationships with clients by organizing on-site visits
- Evaluated client business needs and matched customers to appropriate products and resources.
- Kept meticulous client notes and updated account information in company databases.
- Worked with existing customers to increase purchases of products and services
- Negotiated, prepared and signed contracts with clients
- Created and maintained database containing information on business proposals and contacts
- Reached out to potential customers via telephone, email and in-person inquiries
- Represented company and promoted products at conferences and trade association meetings.
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Collaborated with sales and marketing departments to support client acquisition.
- Collaborated with company departments to develop new strategies to capitalize on emerging customer and market trends.
Education
Master's degree - INTERNATIONAL BUSINESS MANAGEMENT
KINGSTON UNIVERSITY LONDON
09.2020 - 09.2021
Bachelor of Technology - Mechanical Engineering
JNTUH
HYDERABAD 04.2001 -
Skills
Reporting and documentationundefined
Personal Information
- Date of Birth: 07/20/96
- Gender: Male
- Nationality: Indian
- Marital Status: Single
- Visa Status: Full work permit
Software
Timeline
Administrator
MARKET PLACE DIRECT
11.2022 - 12.2023
Business Developer Intern
CAD League
09.2021 - 08.2022
Master's degree - INTERNATIONAL BUSINESS MANAGEMENT
KINGSTON UNIVERSITY LONDON
09.2020 - 09.2021
Bachelor of Technology - Mechanical Engineering
JNTUH
04.2001 -
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