Philately
DAXESH JARIWALA
MARKETING & PR
Surat
Summary
A results-oriented professional with 16 years of comprehensive experience, including over a decade in public relations within government departments and corporate sectors. Adept in media management, marketing across print, digital, and traditional media, ad sales, business development, branding, vendor management, and both ATL and BTL activations. Demonstrated expertise in event planning and exhibitions within corporate and healthcare segments. Proven leadership skills, successfully managing a team of five to enhance process efficiency and profitability through strategic marketing initiatives and analytical thinking. Extensive background in media (print, broadcast, and digital) and industry operations within insurance, banking, finance, and Healthcare. Achieved five promotions & number of hikes across last three roles, with the most recent in 2023. Aim to leverage my skills and experience to contribute to the growth and success of an organization, showcasing my value through performance, dedication, and strategic vision.
Overview
21
21
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Manager - Marketing & Corporate Public Relations
Concept Medical & Envision Scientific Pvt Ltd.
03.2022 - Current
- Oversee various aspects of public relations, media management, marketing, and brand promotion.
- Maintain relationships with stakeholders and develop PR initiatives.
- Create and oversee compelling content, manage press conferences, and direct digital marketing efforts.
- Develop marketing collaterals, secure approvals, and ensure adherence to brand guidelines.
- Execute advertising, marketing, and PR campaigns in coordination with other departments.
- Organize conferences and events, support team members, and coordinate logistics and sponsorships.
- Cultivate a media network, generate ideas for brand promotion, and manage brand designs and creatives.
- Serve as the primary contact for media and government relations, fostering positive relationships.
- Manage vendors, ensuring compliance with quality standards and budget constraints.
- Handle media buying, negotiating favorable terms and placements.
- Administer the departmental budget in line with marketing plans and monitor expenditure.
- Execute CSR initiatives in alignment with company values and goals, organizing outreach programs and philanthropic endeavors to bolster corporate social responsibility.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Defined clear targets and objectives and communicated to other team members.
Deputy Manager
The Times Of India
8 2013 - 03.2022
- Responsible for media sales of Times Group of publication for the clientage of entire South Gujarat Region which included cities like Surat, Navsari, Valsad and Vapi
- Asides marketing, maintaining PR & Commercial engagements with Government & Police Departments, Corporations, Authorities, PSUs, B2B & Healthcare Clients
- Marketing and Branding tie-up and generating revenue from Activations, Events & Digital Sales along with executing branding initiatives for the branch
- Client management & Client's Media planning with Times Group Conglomerate
- Responsible for a team of 5 people
- Team Handling and Mentoring for business generation
- Responsible of revenue generation of assigned Verticals and branch cost control
- Sales strategy planning and forecasting
- Ensure all activities with respect to Bookings & Scheduling, Placement of Ads, Planning Co-ordination, Customer handling, following up for material with Clients & Agencies to Billing & Agency payment i.e
- Entire regional operations
- Regular report & MIS generation working on SAP systems
- Process Management - Ensuring quality of bookings, implementing necessary checks on schedule and material handling, regular checks on whether the process is working
- Financial Controls - Reporting and Tracking billing, Collections & Bank Guaranties
- Customer Orientation - Managing turnaround times for bookings & Material Assigning
- Self-Assessing the implementation of Branch Operations & adherence to TATs in various aspects of KPI as listed above.
Branch Service Officer
Reliance Life Insurance Co. Ltd.
10.2007 - 08.2013
- Ensure all activities with respect to New Business Login, Issuance, Underwriting, Customer care and Sales operations
- Administrative Management - Manage day-to-day branch administration including housekeeping, maintenance, asset control and discipline
- Process Management - Ensuring quality of business logged in, implementing necessary checks and balances, regular checks on whether the process is working
- Financial Controls - Reporting and Tracking, Managing cash, Petty Cash, Cheques
- Customer Orientation - Managing turnaround times for Agents / Customer / Advisor / Broker (Franchisee)
- Servicing - complaint and grievance management
- Self-Assessing the implementation of Branch Operations & adherence to TATs in various aspects of KPI as listed above
- Maintenance of MIS & Data
- Managing Retention & Policy Renewal by supervising team of Renewal tele callers & Collection Executives & get the work done
- Follow up and Ensuring statutory compliance with respect to all aspects.
Customer Service Trainee
Reliance Money Ltd.
04.2007 - 10.2007
- Scrutinizing Demat A/C Proposal / Mutual fund forms
- Login Fresh Demat A/C Proposal
- Query handling with H/O & Follow up with sales People for pending requirements
- Lead Management, Customer Servicing & Grievance Redressal
- Providing basic Training to Multiple Sales Channels including Business Development Executives
- Vendor management & following up for branch stationary & POS like brochures & Forms
- Maintaining MIS & Data Management & Banking.
HEAD, GPRS Assist team (Team Manager)
HUTCHISSION ESSAR (Hutch)
06.2004 - 12.2004
- Managed and motivated employees to be productive and engaged in work
- Regular GPRS training and Assistance to the Team to enable them help Customers
- Maximized performance by monitoring daily activities and mentoring team members
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments
Sales Manager of South zone
Asmani Group (private firm)
06.2003 - 03.2004
- Increased sales revenue by developing and implementing effective sales strategies
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Met with clients, delivering presentations, and educating on product and service features and offerings
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services
- Led a successful sales team by providing motivational coaching and performance-based incentives
Education
MBA - Marketing Management And Finance
ICFAI University
Hyderabad, India 04.2001 - 04.2007
Bachelor of Commerce (B. Com) - Commerce
Veer Narmad South Gujarat University
Surat, India04.2005
Inter (HSC) - Commerce
New Era High School (Sardar English High School)
Surat, India03.2002
Matric (SSC) - General Studies
New Era High School (Sardar English High School)
Surat, India03.2000
Various Certifications & Courses in Insurance & Me -
Public Examinations
04.2001 -
Skills
Marketing, Branding & Effective Media Planning
Business Performance improvement
Media Buying
Business PR
Customer Relation
Media Sales and Business Development
Strategic and Leadership skills
Analytical, Communication & Negotiations Skills
Planning and Management Skills
Team Management and Mentoring
Branch operations
Professional Journey & Positions Held
- Concept Medical & Envision Scientific Pvt Ltd: Manager (Department Head), Marketing & Corporate Public Relations - Since March 2022
- The Times Group (Bennett Coleman & Co. Ltd.): Worked on Multiple Positions, starting with most recent as 1) Deputy Manager (South Gujarat), 2) Assistant Manager, 3) Sales Territory Manager (STM), 4) Senior Officer - August-2013 to March 2022
- Reliance Life Insurance Co. Ltd. (ADA Group): Worked on Multiple Positions, starting with most recent as Branch Service Officer, Senior Customer Care Executive, Customer Care Executive - October 2007 to August 2013
- Reliance Money Ltd. (ADA Group): Customer Service Trainee (Branch Operations) - April 2007 to October 2007
- Hutchission Essar: HEAD, GPRS Assist team (Team Manager) - June 2004 to Dec 2004 (6 months - Part Time with Graduation)
- Asmani Group (Private Business Organization) - Sales Manager of South zone - June 2003 to March 2004 (10 months - Part Time after HSC examinations)
Extracurricular Activities
Philately & Watching Movies. Bike Enthusiast & Music Lover Taking part in Cultural Activities & Organizing It, by which I express myself. Above all I like making new friends & Expanding Connections. I have keen interest in tech gadgets, Mobiles & Computers
Interests
Bike Enthusiast
Watching Movies
Listening Music
Taking part in Cultural Activities & Organizing It, by which I express myself
I have keen interest in tech gadgets, Mobiles & Computers
Above all I like making new friends & Expanding Connections
Remuneration
Current & expected remuneration we can discuss based on various aspects. Hope it would not be problem because I, firmly believe that a reputable organization do pay adequate salary to the deserving candidate / employee.
Timeline
Manager - Marketing & Corporate Public Relations
Concept Medical & Envision Scientific Pvt Ltd.
03.2022 - Current
Branch Service Officer
Reliance Life Insurance Co. Ltd.
10.2007 - 08.2013
Customer Service Trainee
Reliance Money Ltd.
04.2007 - 10.2007
HEAD, GPRS Assist team (Team Manager)
HUTCHISSION ESSAR (Hutch)
06.2004 - 12.2004
Sales Manager of South zone
Asmani Group (private firm)
06.2003 - 03.2004
MBA - Marketing Management And Finance
ICFAI University
04.2001 - 04.2007
Various Certifications & Courses in Insurance & Me -
Public Examinations
04.2001 -
Deputy Manager
The Times Of India
8 2013 - 03.2022
Bachelor of Commerce (B. Com) - Commerce
Veer Narmad South Gujarat University
Inter (HSC) - Commerce
New Era High School (Sardar English High School)
Matric (SSC) - General Studies
New Era High School (Sardar English High School)
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