Dayal Daniel
Delhi
Summary
Senior professional with near about 7 years of experience in Team handling, boosting sales, client acquisition, negotiation, marketing, and client relations to increase revenue. Proficient in data-driven decision-making and adaptable leadership, achieving business goals independently and collaboratively.
Overview
10
10
years of professional experience
Work History
Onboarding Manager(Operations)
Joules to Watts - Client Myntra(Contract Based)
Gurgaon
08.2024 - Current
- Led a high-performing team to streamline seller onboarding for a smooth transition onto the Myntra platform. Collaborated with internal teams to support brand activation and align with Myntra's strategic goals, maximizing promotional opportunities for new sellers.
- Oversaw seller catalog creation and optimization, improving listing accuracy and brand visibility. Managed the inventory upload process for new sellers, ensuring timely integration and faster go-live rates. Designed and delivered training programs on catalog management and inventory upload for sellers to launch their brands.
- Streamlined onboarding workflows to reduce time and enhance the seller experience on Myntra. Established KPIs to measure success and used data to improve training and support. Fostered strong relationships with new sellers, boosting satisfaction and retention rates.
Brands Accounts Manager
Magicpin
Gurgaon
06.2022 - 01.2023
- Boosting revenue through optimized in-app merchandising, content strategy, crafting and executing digital strategies, designing engagement strategies and account management.
- Develop strong partnerships with major brands, including hypermarkets and large format stores, to negotiate terms, secure the best prices, and ensure a diverse product range.
- Evaluate campaign success metrics and conduct market research to stay updated on industry trends, competitor activities, and consumer behavior.
Assistant Manager - Account Management
Dotpe
Gurgaon
09.2021 - 05.2022
- Coordinate with departments and clients to prioritize projects, manage P&L Statements , budgets, and resource allocation, and generate regular reports for upcoming strategies.
- Lead Sales managers and sales executives to boost revenue through SAAS product sales and transactions.
- Drive revenue growth and assist management in selecting and prioritizing projects to align with business objectives and optimize resource use.
Key Accounts Manager
Zomato Media Pvt. Ltd
Haldwani
01.2020 - 09.2020
- Managed P&L statements, initiating marketing campaigns, negotiation, on-boarding clients, and generating INR 6 lacs monthly in ads-revenue.
- Oversaw 150+ high-order volume and priority accounts, delivering comprehensive growth and marketing strategies, especially for high CFT locations.
- Expanded Zomato Markets with mini stores and local shops amid COVID-19 in Haldwani, Rudrapur, Mathura, and Aligarh.
Launch Account Manager
Zomato Media Pvt Ltd
Gurgaon
04.2016 - 03.2019
- Managed over 200 key clients and chains, delivering growth and promotional strategies, tracking daily performance, rejections, visibility, and weekly order growth.
- Established Zomato in new cities (Siliguri, Akola, Latur, Amravati, Nanded) through marketing campaigns (email, print, digital, outdoor, social media), acquired clients, and scaled logistics by onboarding and training delivery partners.
- Managed the process named Rejection Department, overseeing data division, team management, and generating daily reports to assist City Heads and AMs in driving business from existing clients.
- Led projects to control rejections, improve visibility, and address client issues, ensuring new clients are familiar with Zomato's terms and conditions.
Customer Resolution Specialist (Associate)
Snapdeal
03.2015 - 03.2016
- Manage customer relationships by resolving complaints and inquiries, ensuring satisfaction.
- Address escalated issues promptly to ensure customer satisfaction.
- Conduct new hire training and provide ongoing support to maintain departmental guidelines. Additionally, facilitate training for multiple departments on new system applications.
Education
Masters in Computer Applications -
LPU
Meerut, UP07-2014
Bachelors in Computer Application -
CIM - Cyber institute of Mangement
06.2012
Developing Advanced Applications With My Sql And PHP From NIIT, 08/2013 - 11/2013 -
NIIT
Meerut, UPSkills
- Key Accounts Management
- Project Management
- Team Handling & Leadership
- Business Development
- Communication & Negotiation
- Microsoft Office
- Reporting & Data Analysis
- Category Management
- Field Investigation Skills
- P&L Management
- Market Research
- Google Marketing Platform
- Social Media Marketing
- Strategic Planning
- SQL
Accomplishments
- Rising Star, 07/2022 - 07/2022, Was awarded Rising Star for smooth transition and growth in Fashion Home Delivery in the month of July
- Star Performer of The Month, 10/2021 - 12/2021, Was awarded star performer of the month for Continuously 3 months.
- Top 5 Performer (Rank 2nd), 05/2020 - 06/2020, achieved recognition for top 5 performer in Uttarakhand and UP Cluster in Ads revenue, post Covid19.
Timeline
Onboarding Manager(Operations)
Joules to Watts - Client Myntra(Contract Based)
08.2024 - Current
Brands Accounts Manager
Magicpin
06.2022 - 01.2023
Assistant Manager - Account Management
Dotpe
09.2021 - 05.2022
Key Accounts Manager
Zomato Media Pvt. Ltd
01.2020 - 09.2020
Launch Account Manager
Zomato Media Pvt Ltd
04.2016 - 03.2019
Customer Resolution Specialist (Associate)
Snapdeal
03.2015 - 03.2016
Masters in Computer Applications -
LPU
Bachelors in Computer Application -
CIM - Cyber institute of Mangement
Developing Advanced Applications With My Sql And PHP From NIIT, 08/2013 - 11/2013 -
NIIT
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