Dayan Khan
Summary
PROFILE SUMMARY Innumerable appreciations from the delighted Employee's, HRBP, Managers, PMO Leads, Recruiters for timely closure. Gained recognition as the topper and certified for being process expertise. Innumerable appreciations from Stakeholders. Innumerable appreciations from RM's and PM's Diploma from IIM Bangalore Im Fundamentals of business management with Distinction Total Experience 6 Years 2 Months
Overview
6
6
years of professional experience
Work History
Assistant Manager
Genpact
04.2023 - 12.2023
- One to one on performance metrics for each employee
- Process maps execution
- Creation of SOP's
- System Admin tasks & adhoc reports preparation on Excel and Pathfinder
- Performance management & salary review.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Process Lead
Infosys
08.2022 - 02.2023
- Individual span ranging from 250 to 300 employee and understanding and resolving grievances
- Monitors employee engagement and works closely with management and employees to improve work relationships, build morale and increase productivity and retention.
- Part of the quality team to understand the RCA method to identify quality gaps
- On-boarding of New Joiners
- Enhanced File gathering extraction and analysis for diverse workflows and procedures using advanced excel methods
- Prepared reports and technical documentation for Day-to-day production processes
- Work Allocation, BOD and EOD reports to clients
- Interaction with resource PM and client to solve team escalations
- Working in various time zones and timelines and extension of work hours as per business requirement
- Service now and DL mailbox
- COURSES & CERTIFICATIONS
- Diploma In Fundamentals Of Business
- Management management for queries on procurement operations
Representative Business Operations
DELL EMC Te
07.2017 - 08.2021
- Hands on experience on employee cycle like Onboarding, offboarding and handling HRMS for new hire setup and employee life cycle
- Provide subject matter expertise within HR and to other cross-functional departments ensuring quality service and timely issue resolution
- Good experience and knowledge on Workday, Fieldglass an service Now Applications
- Supporting Total rewards team
- Verifying and Processing Bonuses, Spot Awards, Team rewards & employee Recognition rewards
- Processing retention bonus, Sign on Bonus, sales commission (If any) Ensure business manager and recruiter, are provided with regular updates throughout the Onboarding process
- Manage & monitor the overall background verification process
- Exit management process
- Ensure ex-employee verification requests are addressed in timely manner
- Ensure employee requested letter requests are addressed within SLA
- Streamlining HR operational processes
- Create and modify
- SOP's
- End to End Vendor Management
- Analyze and solve increasingly complex problems
- Monitor & handle employee requests through SNOW system, email, drop ins and HR calls throughout the day professionally and promptly and escalate to appropriate HR representatives as needed
- Support audit to ensure data completeness, accuracy, and compliance with relevant procedures
- PROJECTS
- Business Communication
- Agenda prepared to deliver a business communication project to peers
Education
PG Diploma - Management
Indian Institute of Management
B.B.A/ B.M.S - Human Resources Management
CMR Institute of Management Studies
Skills
Human Resources Managementundefined
Accomplishments
- Seeking roles in human resources management,Hiring,Onboarding,Talent
- Acquisition,Vendor Management,Project Management,Employee
- Engagement,Recruitment,Exit management,offboarding
Timeline
Assistant Manager
Genpact
04.2023 - 12.2023
Process Lead
Infosys
08.2022 - 02.2023
Representative Business Operations
DELL EMC Te
07.2017 - 08.2021
PG Diploma - Management
Indian Institute of Management
B.B.A/ B.M.S - Human Resources Management
CMR Institute of Management Studies
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