Dayanand
Noida
Summary
Multimedia Specialist with strong skills in video conferencing, technical troubleshooting, and audiovisual equipment management. Committed to enhancing collaboration and ensuring seamless execution of live events and multimedia projects.
Overview
12
12
years of professional experience
10
10
Certification
Work History
Multimedia Specialist
HCL Technologies
Noida
10.2024 - Current
- Manage vendor relationships to ensure seamless delivery of services.
- Worked on TAC, Control Hub, TMS, Inventory Management, Vendor Management, Incident Management, Cisco Kit, Cisco Room Bar Pro, Extron, Crestron, DSP, IP TV digital Signage.
- Coordinate and execute critical town halls, meetings, and webinars.
- Collaborate with Original Equipment Manufacturers (OEMs) to troubleshoot and resolve technical issues.
- Oversee day-to-day business-as-usual (BAU) operations.
- Manage and maintain critical areas, including training rooms, the boardroom, and the town hall area, on cloud-based and local platforms.
- Managed video production projects from scripting to final editing stages.
- Designed graphics and animations for digital platforms and social media channels.
- Maintained multimedia equipment and software for optimal performance and usability.
- Recorded live video streams of events for online viewing.
- Ensured all multimedia assets are up to date with current industry standards.
- Updated software programs used in multimedia production processes.
AV Engineer
Velocis Systems Pvt. Ltd.
Noida
09.2020 - 10.2024
- Lead and coordinate the day-to-day BAU activities, and service improvements across the team.
- Support and collaborate with third-party technicians, developers, and backend engineering teams.
- Provide onsite and remote support for all facets of Webex, Teams Meetings, Webinars, and Town Halls.
- Installed and configured audiovisual equipment for corporate events and meetings.
- Conducted routine maintenance on AV systems to ensure optimal performance.
- Provided technical support during live events, troubleshooting issues promptly.
- Programmed control systems for automated operation of audio-visual components.
- Created user manuals and tutorials for operating various types of audiovisual equipment.
Project Engineer
Prima sonic Spectrum India Pvt. Ltd.
Delhi
02.2020 - 09.2020
- AV operations on-site support.
- Work on AV support, Zoom, Skype, MS Teams, Blue Jeans, etc.
- Developed technical specifications and documentation for engineering projects.
- Facilitated project meetings and communicated updates to stakeholders effectively.
- Trained junior engineers on best practices and industry standards in project management.
- Coordinated with event organizers to understand requirements, and provided technical support for various functions.
- Collaborated with cross-functional teams to ensure project alignment and communication.
Service Engineer
Renovision Automation Services Pvt. Ltd.
New Delhi
11.2018 - 01.2020
- AV Operations support.
- Supporting testing and commissioning, and working with the design team and external vendors for extension and new development.
- Work on the AV demo, AMC, strategic systems planning, and business infrastructure.
- Kept detailed records of new installations and related licenses.
- Revised and improved maintenance procedures, enhancing team efficiency and service quality.
- Maintained, managed and updated databases frequently.
Technician
AV Techno Systems Pvt. Ltd.
New Delhi
05.2013 - 11.2018
- Provide audio, video conference device installation, and service customer-oriented support. Preventive Maintenance Support.
- Implemented software updates and patches to maintain optimal VC device performance.
- Kept VC devices in excellent working condition through regular maintenance and inspections.
- Installed new components or replaced defective parts to restore functionality.
Education
High School Diploma -
Haryana State Board of Technical Education
Haryana07-2009
SSC - PCM
Haryana State Board Education
Haryana03-2009
HSC -
Haryana State Board of Education
Haryana02-2007
Skills
- Video conference
- Technical troubleshooting
- AV system configuration
- Lighting equipment
- Maintain records
- Equipment troubleshooting
- Equipment installation
- Technical services
- Problem-solving abilities
- Video editing
- Customer support
- Project coordination
- Vendor management
- Incident management
Certification
- Biamp Tesira Forte
- Microsoft Teams room
- ClearOne Professional Audio and Collaborate Video Conferencing Product Specialist Certificate
- Lifesize certificate (video, audio, customer focus solution)
- Kramer
- Extron configuring for control
- Crestron Toolbox
- Crestron (CTI-CFC)
- Harman Certified Networked AV Associate
- Plantronics
- Altona technology specialist
- Audinate Dante Certification Level 1, 2, 3
- Kramer audio specialist
- Lifesize Certified Technical Specialist
- Shure microphone specialist
- Zoom room experts
- Microsoft Teams Rooms technical certification
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Personal Details
- Father's name: Sh. Deenanath
- Marital address: married
- Permanent Address: 19/157, Mall Goddam Road, Bahadurgarh, Haryana -124507
Timeline
Multimedia Specialist
HCL Technologies
10.2024 - Current
AV Engineer
Velocis Systems Pvt. Ltd.
09.2020 - 10.2024
Project Engineer
Prima sonic Spectrum India Pvt. Ltd.
02.2020 - 09.2020
Service Engineer
Renovision Automation Services Pvt. Ltd.
11.2018 - 01.2020
Technician
AV Techno Systems Pvt. Ltd.
05.2013 - 11.2018
High School Diploma -
Haryana State Board of Technical Education
SSC - PCM
Haryana State Board Education
HSC -
Haryana State Board of Education
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