Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
Timeline
Generic
Dayanand Mishra

Dayanand Mishra

Kolkata

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Motivated high school student with a track record of academic excellence looking for part-time work. Intends to develop professional work experience utilizing excellent communication and time management skills. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

14
14
years of professional experience

Work History

Billing Assistant

Gopal Dutta
Kolkata
01.2011 - 10.2024
  • Processed and submitted invoices for payment in a timely manner.
  • Reconciled accounts to ensure accuracy of billing information.
  • Assisted with month-end closing procedures related to billing activities.
  • Managed customer accounts and updated records as needed.
  • Prepared monthly reports summarizing billing data.
  • Monitored collections activity and maintained contact with customers regarding overdue payments.
  • Responded promptly to inquiries from internal and external customers regarding billing issues.
  • Generated customer statements on a regular basis.
  • Verified accuracy of invoice calculations before submitting them for approval.
  • Collaborated with other departments to resolve any discrepancies in billing data or documentation.
  • Maintained accurate records of all transactions processed within the billing system.
  • Followed up on unpaid invoices to ensure timely collection of payments due.
  • Communicated effectively with vendors concerning payment status updates or changes in terms and conditions of services rendered.
  • Analyzed financial documents such as contracts, purchase orders., to determine appropriate pricing structure for each transaction.
  • Ensured compliance with applicable laws, regulations, and standards relating to billing operations.
  • Answered customer questions to maintain high satisfaction levels.
  • Managed all payments processing, invoicing and collections tasks.
  • Monitored past due accounts and pursued collections on outstanding invoices.
  • Collected, posted and managed patient account payments.
  • Processed invoice payments and recorded information in account database.
  • Trained new team members on company policies and accounting systems to keep team operations productive and efficient.

Education

Diploma - Automotive Engineering

National Techno Institute
Hajra, Kalighat
01-2012

B.com - Business Administration And Management

Calcutta University
Kolkata
11-2009

HSC -

Raghumal R Vidyalay
Mahatma Gadhi Road, Kolkata
01-2006

SSC -

Alipur Taksal Vidyapeeth
New Alipur, Taratala
01-2004

Skills

  • Teamwork and Collaboration
  • Project Planning
  • Data Entry
  • Quality Assurance
  • Relationship Building
  • Customer Service
  • MS Office
  • Decision-Making
  • PPE use
  • Conflict Resolution
  • Clerical Support
  • Collaboration
  • Communication
  • Computer Skills
  • Analytical
  • Organization and Time Management
  • Recordkeeping
  • Public Speaking
  • Leadership

Affiliations

  • Cricket
  • Music

Languages

Hindi
First Language
English
Intermediate (B1)
B1
Bengali
Elementary (A2)
A2

Accomplishments

  • Sports
  • Employee of the Month
  • Employee of the Year

Timeline

Billing Assistant

Gopal Dutta
01.2011 - 10.2024

Diploma - Automotive Engineering

National Techno Institute

B.com - Business Administration And Management

Calcutta University

HSC -

Raghumal R Vidyalay

SSC -

Alipur Taksal Vidyapeeth
Dayanand Mishra