Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
HR/Administrator
Global Bima Services
Thane Mumbai
12.2023 - Current
Conducted initial interviews to assess candidates' skills and qualifications.
Resolved conflicts between employees in a timely manner.
Provided guidance on disciplinary actions when needed.
Resolved conflicts between employees in a professional manner.
Organized team building activities to foster collaboration among colleagues.
MIS Executive
Star Eureka Insurance Pvt.Ltd
Mumbai
07.2019 - 12.2023
Maintained a database of customer information, including contact details, preferences and purchase histories.
Developed MIS reports to track customer service performance and identify areas for improvement.
Education
Computer Operator And Programming Assistant - Computer Operator And Programming Assistant
Industrial Training Institute, Ajara
Ajara Kolhapur
07-2013
Associate of Arts -
Ajara Mahavidyalaya, Ajara
Ajara Kolhapur
02-2012
High School Diploma -
Pernoli Highschool Pernoli
Ajara Kolhapur
03-2010
Skills
Interviewing candidates
Conflict resolution
Employee onboarding
Database management
Data analysis
Recruitment management
Languages
Marathi
First Language
English
Intermediate (B1)
B1
Hindi
Advanced (C1)
C1
Timeline
HR/Administrator
Global Bima Services
12.2023 - Current
MIS Executive
Star Eureka Insurance Pvt.Ltd
07.2019 - 12.2023
Computer Operator And Programming Assistant - Computer Operator And Programming Assistant