
Versatile and results-driven KYC and financial crime compliance professional with 16 years of experience leading end-to-end KYC operations, including new business onboarding, periodic and event-driven reviews, quality assurance, and suspicious matter reporting. Currently managing a team of 15 professionals responsible for filing Suspicious Matter Reports (SMRs) to AUSTRAC, ensuring accuracy, timeliness, and adherence to regulatory requirements. Proven thought leader with a distinguished track record of driving regulatory compliance, operational efficiency, and strategic initiatives through effective leadership and transformative decision-making. Demonstrated expertise in managing KYC and compliance projects from initiation to completion, developing project plans, defining milestones, coordinating cross-functional teams, and delivering successful outcomes. Highly skilled in conducting rigorous quality checks, resolving complex documentation discrepancies, and implementing robust quality assurance frameworks. A strong communicator and influential leader known for building trusted relationships across all organizational levels. Passionate coach and mentor committed to developing talent, fostering continuous improvement, and advancing leadership excellence to support organizational growth and long-term success.
Team leadership