Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Pritam Purkait

Service Management Analyst
Bhandup

Summary

A strong team player at supporting team members to achieve their personal and professional goals. To be the part of the organization where the management structure recognizes and rewards loyalty, honesty, hard work and ambition of an employee by providing growth opportunities & necessary infrastructure that could contribute to the success of the company. Rational Analyst with 5 years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Knowledgeable innovator known for recommending new technologies to enhance existing systems and introduce new systems.

Overview

5
5
years of professional experience
1
1
Language

Work History

Analyst

Accenture India Private Limited
05.2019 - Current
  • Performance Reporting & Governance:
  • Led knowledge transfer from US center to Mumbai
  • Created MIS reporting from scratch and setup the process
  • SLA and performance reporting for World’s largest Telecommunication company
  • Excel functions used : V-lookup, IF functions, countifs,sumifs, averageifs, networkday, reverse vlookup)
  • Reporting contains creation of MS-PowerBI Dashboards for Client
  • Assisting Delivery team in Automating and providing insights with the help of Power BI
  • Consulting other projects to how to use Power Bi reporting in operation to get Daily, Weekly & Monthly View of the Process & Develop Dashboards for the team
  • Baseline CSL & KM for the new projects
  • Managing various stakeholders associated with different project on development.
  • Discovered root causes of problems and identified appropriate solutions.
  • Analyzed unstructured information to derive key insights.

Process Associate

Tata Consultancy Services
07.2017 - 04.2019
  • Business Reporting)
  • Serving “The DOW Chemical Company “and Preparing reports related Shipping, Sales, Inventory, Purchase, Finance, CAMP (Corrective Action Management Process)
  • Develop new reports as per client requirements using systems interfaces SAP R2/R3, DSR (Diamond Systems Reporting) in Power Bi
  • Executing and managing defined/undefined reports using historical data at a predefined frequency/format for DOW chemical company Ltd
  • Managing global SOP for specific businesses of Dow
  • This data is used by Business Leadership globally in forming their monthly / quarterly plans
  • Use statistical and analytical tool (Power BI) to provide additional analytical insights to clients
  • Creating and visualizing reports and Dashboards in Power BI (Data Source: Excel, Access)
  • Interaction with the Business directors and leaders to develop the report quality as per their requirements
  • Extracting and analyzing large quantity of data by using Business Object XI, SAP R/2, R/3, NEA, BW application, Tableau application and creating business intelligence reports & dashboards
  • Supporting and maintaining various tools and database within BPSC
  • Involved in team lead activity, Knowledge transfer of the reports from the client and training programs
  • Execution of the reports to be delivered on time to meet SLA
  • Have Good Knowledge of Accounts and Finance and PTP
  • Handling multiple reports, creating Formula, Pivot tables, Pivot charts and various excel sheet components for accurate data
  • Extracting data from different sources, cleaning and formatting data using excel
  • Projects worked on:
  • Project Title: COMMAND CENTER (HR, Customer Service, EDM, EHS, Market Sell, BI, VBA
  • Role and Responsibility:
  • Maintained Power BI Dashboard to track performance of various KPI’s
  • Gathering data from multiple data sources and combining it in one single dashboard for better decision making of leadership
  • Secured and advanced feature to view the dashboard in mobile
  • Different types of views added to the dashboard
  • (Leadership view, Management View, CSR views)
  • Real time data connectivity
  • Maintaining the tool and its connectivity with various data sources for any potential performance issues.

Education

B.A.F -

Mumbai University

H.S.C - undefined

Maharashtra Board

S.S.C - undefined

Skills

undefined

Interests

Geo-Politics

Tech Enthusiast

Timeline

Analyst

Accenture India Private Limited
05.2019 - Current

Process Associate

Tata Consultancy Services
07.2017 - 04.2019

B.A.F -

Mumbai University

H.S.C - undefined

Maharashtra Board

S.S.C - undefined

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Pritam PurkaitService Management Analyst