Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Timeline
Generic
Sulina Naik

Sulina Naik

Information Technology
Mumbai,MH

Summary

Experienced and versatile manager with a strong business and technical skill set for managing large-scale delivery projects across various platforms and technologies. Skilled in service level performance, operations, user support, client relationship management, and more. Technically proficient IT professional with expertise in system administration, systems/network architecture, installation, troubleshooting, and strategic support. Adept at providing effective business solutions to drive revenue through technology. Experienced in project management office development, tendering processes, and communication between people and technology. Competencies include need assessment, business process understanding, requirement mapping, procedure development, training, and project execution/documentation. Skilled in driving process excellence initiatives, developing Business Continuity Plans, Procedures, and Service Standards to add value for customers. Strong commitment to achieving objectives and a track record of professional achievements. Detail-oriented problem solver with excellent communication skills for gathering user requirements and customizing database solutions.

Overview

35
35
years of professional experience
4
4
Certifications

Work History

Group Manager

Eviden (an Atos business)
10.2007 - Current
  • Worked as Sub-practice Head for Mainframe/Microsoft Organization Units heading 500+ resources. Key responsibilities include :-
  • Organizing the delivery units within the assigned practice area to execute on awarded projects and maintain continuous visibility on utilization rates and project results within time, budget, and at the right quality
  • Enabling the development of people, structure training plans and create a culture of continuous learning and improvement
  • Demonstrating the ability to interpret technology and market trends as a foundation for technology and product roadmaps
  • Provide resources to participate in BIDs to get more business opportunities.
  • As a Group Delivery Manager :-
  • Led delivery for one of top 10 key NAO account as an Offshore Delivery Manager, managing team of 70+ resources from offshore.
  • Handled a part of large delivery unit of a telecom sector in India and played a global role as well. I was instrumental in setting up processes globally as well as driving Innovations at global level. The customer- methodology was tailored to suit the processes adhered to at Atos global level.
  • Transitioned Rail transport contracts (around 100+ FTEs) for UK GBU.
  • Driven various initiatives under Atos Project and Program Management competency.
  • Handling Global Operations for large Siemens contract also driving the ISAE assessments.
  • Managed various prestigious global contracts like Siemens, Volkswagen, Schlumberger, Nokia Networks, Northwest Airlines, Virgin Atlantic Airways, Fiserv (USA), Wells Fargo, Department of Social Welfare - Govt. of Delhi, Saudi Aramco, NHS, EuroStar, Network Railways (UK), Dresdner Bank etc.
  • Was instrumental in setting up an offshoring factory Central and Eastern Europe.
  • Was instrumental in setting up business case for an offshoring initiative for a public sector UK Government (HM Treasury) funded customer.
  • Provided technical leadership while estimating and evaluating the efforts/schedules and manage the team and its grievances while training them on the project architectures.
  • Ensured technical solutions are designed for performance, reliability, scalability, maintainability, supportability, business continuity & business agility while leveraging industry’s best practices.
  • Tactically planned and analyzed the requirements while setting up the technical infrastructure of the project while reviewing the project proposals.
  • The largest team size handled is 500+.
  • Domain Expertise : Manufacturing & Retail, Telecom, Airlines, Rail Transport, Healthcare, Oil, Banking and Finance

Project Manager

Syntel Ltd.
02.2005 - 10.2007

Project Manager

Hexaware Technologies
04.1999 - 02.2005

Senior Software Engineer

Trilogy Software
02.1997 - 03.1999

Senior EDP Officer

S. Kumars
09.1990 - 12.1996

Education

P.G. Diploma - Computer Software, System Analysis & Applications

Board of Technical Exams, Govt. of Maharashtra

B. Com - undefined

Mumbai University

Skills

Project and Service Delivery Management

Certification

Atos Internal SPM Certification

Accomplishments

  • Worked for onsite assignments in USA, UK & Dubai
  • Quality team award for excellence in Operations, Process & highest CSAT
  • 2 Silver Awards for key contribution towards PM competency in India & contribution towards delivery
  • Achiever’s Award for streamlining Project Management Center for Nokia account
  • 2 Star Performance Awards for Organization level initiatives
  • 5 SPOT awards for contribution to Account related initiatives
  • Proactively contributed to key global/Organization level initiatives (GDP, CMMi, PCMM, LEAN etc)
  • Acted as an ATM member for CMMi level 3 SCAMPI A’ assessment
  • Instrumental in driving Atos PM/SDM Certification program, PMP training and Passport training programs
  • Able to retain large Managed-services contract and succeeded to offshore all the roles from Netherlands

Personal Information

Date of Birth: 07/03/67

Timeline

Group Manager

Eviden (an Atos business)
10.2007 - Current

Project Manager

Syntel Ltd.
02.2005 - 10.2007

Project Manager

Hexaware Technologies
04.1999 - 02.2005

Senior Software Engineer

Trilogy Software
02.1997 - 03.1999

Senior EDP Officer

S. Kumars
09.1990 - 12.1996

B. Com - undefined

Mumbai University

P.G. Diploma - Computer Software, System Analysis & Applications

Board of Technical Exams, Govt. of Maharashtra
Sulina NaikInformation Technology