SUJIN SABU ABRAHAM
WAREHOUSE ASSOCIATE
London,ON
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure PART TIME Warehouse Associate / Worker position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Retail & Shipping Resolution Associate
Purolator Shipping Inc
London, ON
09.2023 - Current
- Working on various programs on computer.
- Established resolution of problem shipments, returns.
- Dealing with customers/contact centers via phone.
- Scanning/sorting/moving freight in and around department with 100% accuracy.
- Assisting retail staff and other clerical staff when required.
- Processing damages, and completion of documents.
- Tracing shipments for customers.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols
- Checked packages and merchandise for damage and notified vendors
- Worked safely around moving machinery
- Performed inventory control, such as counting, and stocking merchandise
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Warehouse Associate
Euro Mechanical LLC
ABU DHABI, UNITED ARAB EMIRATES
11.2021 - 08.2023
- Packing Shipping: Prepared orders for shipment by picking, packing, and labeling products
- Ensure that orders are complete and accurate before shipping
- Receiving and Inspection: Received incoming shipments, verify their accuracy, and inspect them for damages or defects
- Inventory Management: Maintained accurate inventory records
- Organized and categorized products for easy access and efficient storage.
- Consistently lifted materials weighing as much as 70 pounds
- Cleaned and maintained warehouse in compliance with OSHA safety standards
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Confirmed accuracy, quality and quantity of materials received and listed on BOL
- Recorded daily incoming delivery information and obtained vendor signature on delivery tickets
- Checked packages and merchandise for damage and notified vendors
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked
Customer Service / Sales Representative
Adyard Abu Dhabi LLC, Abu Dhabi
ABU DHABI, UNITED ARAB EMIRATES
10.2018 - 10.2021
- Sales & Upselling: Strong passion for innovation and driving business growth
- Identify potential sales opportunities during customer interactions
- Order Processing: Assist customers with placing orders, tracking shipments, and managing returns.
- Handled customer inquiries and high volume calls to solve billing and ordering problems, independently resolving 99% of issues
- Computed total costs and profit requirements for customer sales to provide accurate pricing.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Worked with cross-functional teams to facilitate swift resolution of escalated issues.
- Built client list and strengthened customer relationships through consistent communication via phone and internet.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
Education
POST GRADUATE CERTIFICATE - PRACTICAL ELEMENTS OF MECHANICAL ENGINEERING
09.2023 - Current
Bachelor of Science - Mechanical Engineering
06.2013 - 11.2017
Skills
Heavy Lifting
Shipping procedures
Retail transactions processing
International shipping
Shipping and receiving procedures
Warehouse operations
Lifting and sorting
Warehouse Logistics
Labeling and boxing
Additional Information
- Monday : 6:00am to 9:00am , 2:00pm to Night
- Tuesday : 6:00am to 9:00am2:00pm to Night
- Wednesday: 6:00am to 9:00am80:00 pm to Overnight
- Thursday: 6:00am to 9:00am4:00 pm Overnight
- Friday: 6:00am to 9:00am 4:00pm to Overnight
- Saturday: Full Time
- Sunday: Full Time
Timeline
FANSHAWE COLLEGE - POST GRADUATE CERTIFICATE, PRACTICAL ELEMENTS OF MECHANICAL ENGINEERING
09.2023 - Current
Retail & Shipping Resolution Associate - Purolator Shipping Inc
09.2023 - Current
Warehouse Associate - Euro Mechanical LLC
11.2021 - 08.2023
Customer Service / Sales Representative - Adyard Abu Dhabi LLC, Abu Dhabi
10.2018 - 10.2021
MAHATMA GANDHI UNIVERSITY - Bachelor of Science, Mechanical Engineering
06.2013 - 11.2017