Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dean Romprey

New Haven

Summary

Adaptable professional with experience in technical support and customer interactions. Known for accuracy in transaction processing and adept conflict resolution, ready to contribute to enhanced operational efficiency and customer satisfaction.

Overview

5
5
years of professional experience

Work History

Driver

Uber
Fort Wayne
07.2022 - Current
  • Navigated urban environments to ensure timely passenger pickups and drop-offs.
  • Communicated effectively with passengers to enhance their ride experience.
  • Resolved passenger concerns promptly to maintain high service standards.

Bank Teller

Flagstar Bank
Fort Wayne
01.2021 - 04.2022
  • Processed customer transactions accurately and efficiently.
  • Balanced cash drawer daily to ensure accuracy.
  • Handled customer complaints with professionalism and care.
  • Assisted customers with account inquiries and service requests.

IT Clerk

US Census Bureau
Fort Wayne
06.2020 - 11.2020
  • Assisted in maintaining computer hardware and software inventory.
  • Troubleshot technical issues for staff across multiple departments.
  • Created user accounts for employees with appropriate access rights.
  • Provided technical support for software and hardware issues.

Education

BA/MDiv - Divinty

Kairos University
Sioux Falls, SD

Skills

  • Effective communication
  • Customer service
  • Conflict resolution
  • Technical support
  • Time management
  • Team collaboration

Timeline

Driver

Uber
07.2022 - Current

Bank Teller

Flagstar Bank
01.2021 - 04.2022

IT Clerk

US Census Bureau
06.2020 - 11.2020

BA/MDiv - Divinty

Kairos University

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Dean Romprey