Dean Walsh
Jeffersonville
Summary
Seeking a role with an organization that would utilize my past leadership, management, and sales experience while demonstrating my core values of excellence, integrity, respect and community. I welcome the opportunity to learn new concepts within a fast-paced, stable work environment. With a career devoted to some form of selling and after a fulfilling career as a coach, I would like to make a strategic, transitional move from the court into a strong supporting role. This change would allow me to remain in the selling field I love all while utilizing my teamwork and teambuilding skills. I have an engaging personality, a tireless work ethic, a strong desire to see those in my charge succeed. Opportunities for professional growth and advancement are also a great plus.
Professional with extensive experience in sales leadership and team management, successfully leading a team of five sales representatives to exceed revenue goals. Implemented a CRM system that enhanced sales forecasting accuracy and developed tailored solutions to address customer needs, resulting in improved customer satisfaction. Conducted regular training sessions to enhance product knowledge and sales techniques, contributing to significant increases in team performance metrics. Proven ability to analyze market trends and adjust strategies accordingly to drive business growth.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Manager
Dignity Memorial
Louisville
09.2024 - Current
- Lead a team of 5 sales representatives, providing coaching and guidance to drive performance and achieve revenue goals
- Increased team size from two to five in first quarter.
- Sales goal to quota went from 30% too quota in the First Quarter to 62% to quota in the Second Quarter to 110% to Quota in the Third Quarter by adding two new team members and a sales success strategy.
- Implemented CRM system to track customer interactions and improve sales forecasting accuracy
- Analyze market trends and competitor activities to identify opportunities for business growth and adjust sales strategies accordingly
- Conduct regular training sessions on product knowledge, objection handling techniques, and closing strategies for the sales team
- Manage the entire sales cycle from prospecting to closing deals, consistently achieving high conversion rates
- Implement incentive programs to motivate the sales team and drive performance improvements, resulting in an increase in monthly revenue
- Identify customer pain points and develop tailored solutions that addressed their specific needs, leading to increased customer satisfaction score.
Sales Account Manager
Reyes Beverage Group
New Albany
04.2024 - 09.2024
- Large Market Format sales as well as on premise and small format accounts.
- Sold into accounts alcohol, non alcohol, as well as energy drink sales into all these accounts. Led team in Alani sales and was in the top two in sales among the team.
- Merchandised and built displays as well as dealt directly with all decision makers and leaders in all accounts.
- Built, developed and maintained positive relationships with all businesses and leaders.
General Manager
Inspire Brands-Arby's
Louisville
10.2023 - 04.2024
- General Manage the ARBY'S restaurant.
- In charge of all P&L aspects.
- Control labor, shrink and oversee 15 employees.
- In charge of scheduling, ordering, hiring and training of employee's.
- Responsible all safety and health codes and standards are met on a daily basis.
- In charge of meeting all goals and expectations of running the ARBY'S brand are met on a daily, monthly, quarterly, and yearly basis.
General Manager
Pilot Flying J
Memphis
08.2022 - 10.2023
- General Manage the Pilot Travel Center-as well as oversee the Arbys within the travel center.
- In charge of all P&L aspects. Increased profit margin drastically from the worst in the district to being second best and in the black for the first time in over a year. All after one quarter.
- Control labor, shrink and oversee 30 employees. As well as being the only fully staffed team in the district. Oversaw the QSR operations for six months due to losing the whole team from previous management. Hired twelve team members while the GM for the QSR was being trained.
- In charge of scheduling.
- In charge of meeting all goals and expectations of running the Travel Center and million dollar a month business.
Co-Manager/Assistant Store Manager
Kroger Company
Louisville
06.2021 - 08.2022
- Co Manage and assist store manager of a store of 120 employees at a $750,000.00 per week store.
- Assist in all operations of sales, decreasing shrink, ordering, compliance, stocking, and daily operations.
- Also fulfill HR role in hiring of associates as well as other necessary HR duties.
- Daily communication with people and helping others coaching, training, and leading others.
- National and City of Louisville Food Safety Certified.
Head Coach, Women's Basketball
UNION COLLEGE
Barbourville
07.2019 - 05.2021
- Organize, execute, and efficiently run an NAIA Division 1 program.
- Oversaw all budgeting, recruiting, travel, scheduling, and managing a program.
- Oversaw 30 personnel and managed their schedules as well as study tables, tutors, and work study programs.
- School record 26 wins 2019-20
- School record winning percentage (.788) 2019-20
- Schools first First-Team All American 2019-20
- Team ranked nationally 15 categories 2019-20
- Two-time NAIA National Tournament 2019-21
- Two-year record 41-12 (.774) 2019-21
- Team ranked nationally 10 categories 2020-21
National Sales Representative
ANDERSON TRUCKING SERVICES
Greenville
01.2019 - 12.2019
- Surpassed and exceeded all sales goals set
- Led national training class in every sales category for the quarter.
Head Coach Basketball
CONVERSE COLLEGE
Spartanburg
01.2015 - 12.2019
- All time wins leader school history.
- Set season highs for wins in two if first three seasons.
- Team G.P.A. of 3.0 or better in first three seasons.
- Maintained & balanced and maximized budgetary items related to the program.
- Directed & coordinated recruiting activities.
- Coordinated a competitive and challenging game schedule, including a trip to Alaska for the 2019-20 season.
- Directed & coordinated fundraising events and raised over $20,000.00 2017-19.
- Orchestrated & developed community service programs. Currently at 1262 hours this year.
- Directed & coordinated summer camp activities.
- Maintained strong recruiting activities with High School and AAU coaches in the Southeast and across the country.
Sales Associate
KAY JEWELERS
Knoxville
01.2014 - 12.2015
- Met and exceeded all monthly goals
- Close to $400,000.00 in sales
- Was selected for Management Training program
- Ranked regionally in Sales
Assistant Coach/Co-Recruiting Coordinator
AUSTIN PEAY STATE UNIVERSITY
Clarksville
01.2013 - 12.2014
- Direct post player development.
- Freshman Post Tearra Banks named first post in program history to OVC All Newcomer Team.
- Assist with scouting & game preparation.
- Help coordinate recruiting activities & orchestrate all official & unofficial visits.
- Oversaw & coordinated community programs.
Associate Head Coach/Recruiting Coordinator
GARDNER-WEBB UNIVERSITY
Boiling Springs
01.2012 - 12.2013
- Directed all game shoot around practices.
- Directed post player development.
- Directed & coordinated summer camp activities.
- Developed pre-season, in-season, & post-season conditioning activities.
- Assist with scouting & game preparation.
- Coordinated all recruiting activities & orchestrated all official /unofficial visits.
- Oversaw community service programs.
- Assumed all Head Coach responsibilities when head coach was not around or available.
Sales Representative
AFLAC
Knoxville
01.2011 - 12.2012
- Met all goals and achieved first-year sales awards
Education
Political Science -
MARYVILLE COLLEGE
Skills
- Strategic Planning
- Google Suite
- Fundraising
- Outside sales
- Writing Skills
- Food service
- Retail sales
- Event Planning
- Business Development
- Project management
- Analysis skills
- Conflict management
- Logistics
- Store management
- Management
- Mentoring
- Presentation Skills
- Time management
- Sales
- Team management
- Food handling
- Supervising experience
- Communication skills
- Succession planning
- Quality Assurance
- Process improvement
- Recruiting
- Microsoft Excel
- Leadership
- Grocery store
- Change Management
- Workday
- Public relations
- Customer relationship management
- Microsoft Outlook
- Financial acumen
- Office management
- Microsoft Office
- Account management
- Retail management
- Sports Coaching
- Relationship management
- Research
- Upselling
- Human resources
- Windows
- Microsoft Powerpoint
- Administrative Experience
- Pricing
- Employee relations
- Customer service
- Employee Orientation
- Inside sales
- Budgeting
- Organizational skills
- Microsoft Word
- B2B sales
- Payroll
- Guest services
- Business management
- Program Management
- Computer skills
- Produce Experience
- Marketing
- Academic advising
- Staff training
- Territory management
- Negotiation
- Tutoring
- Food service management
- Food Safety
- Program Development
- Merchandising
- Sales strategy
- Team leadership
- Revenue growth
Certification
- ServSafe
- Food Safety Certification
- Forklift Certification
- Driver's License
- Food Handler Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridRemoteSalary Range
$55000/yr - $200000/yrTimeline
Sales Manager
Dignity Memorial
09.2024 - Current
Sales Account Manager
Reyes Beverage Group
04.2024 - 09.2024
General Manager
Inspire Brands-Arby's
10.2023 - 04.2024
General Manager
Pilot Flying J
08.2022 - 10.2023
Co-Manager/Assistant Store Manager
Kroger Company
06.2021 - 08.2022
Head Coach, Women's Basketball
UNION COLLEGE
07.2019 - 05.2021
National Sales Representative
ANDERSON TRUCKING SERVICES
01.2019 - 12.2019
Head Coach Basketball
CONVERSE COLLEGE
01.2015 - 12.2019
Sales Associate
KAY JEWELERS
01.2014 - 12.2015
Assistant Coach/Co-Recruiting Coordinator
AUSTIN PEAY STATE UNIVERSITY
01.2013 - 12.2014
Associate Head Coach/Recruiting Coordinator
GARDNER-WEBB UNIVERSITY
01.2012 - 12.2013
Sales Representative
AFLAC
01.2011 - 12.2012
Political Science -
MARYVILLE COLLEGE