DeAnn Spaulding
Indianapolis,IN
Summary
Enthusiastic training professional successful at developing training plans and supplementary materials to help students excel. Background in Medical Assisting, Phlebotomy and Quality Assurance. Works under strict deadlines and makes independent judgments about effectiveness of training. Comfortable with remote training technology and methodologies.
Overview
15
15
years of professional experience
Work History
Coordinator-Lab
Indiana University Health
Indianapolis, IN
07.2019 - 03.2026
- Achieved streamlined laboratory operations through effective triage and problem-solving initiatives. Enhanced accuracy by establishing robust measurement and monitoring metrics. Improved team support through the development of quality monitors in collaboration with team leaders. Part of a team who conducted office audits and training for over 178 medical offices in Indiana, resulting in heightened compliance with CLIA standards. Delivered extensive training for team members, aligning practices with regulatory standards. Developed comprehensive procedures,training documents and videos for the entire system.
Patient Care Provider
MidAmerica Clinical Laboratories
Indianapolis, IN
07.2018 - 07.2019
- Achieved high standards in specimen collection and processing through effective collaboration with patient care operations supervisor and group leader. Cultivated a professional demeanor that significantly improved client and patient service quality.
Quality Assurance Supervisor
Octapharma Plasma Inc.
07.2017 - 07.2018
- Responsible for the overall quality program of Donor Center (donors, products, samples, staff, etc.). Provides advice and consultation to other management team members, regarding daily quality assurance issues including donor suitability and/or Product quality. Oversees Quality Assurance Technician's daily work assignments and ensure proper training is obtained. QAS has the authority to stop production and/or plasma shipment release based on his/her professional judgment and discretion. Determines and prepares work schedules of Quality staff to ensure adequate donor center coverage. Provides direction and oversight of Quality staff, ensuring required quality tasks are completed within required time frames.
Quality Assurance Technician
Octapharma Plasma
02.2016 - 07.2017
- Perform quality assurance and control functions and supports Quality Assurance Supervisor in ensuring compliance with internal and external regulations, protocols and policies.
Quality Assurance Technician
Octapharma Plasma
02.2016 - 07.2017
- Perform quality assurance and control functions and supports Quality Assurance Supervisor in ensuring compliance with internal and external regulations, protocols and policies.
Training Coordinator
Grifols PlasmaCare
01.2011 - 02.2016
- Directs, oversees and leads training within the center, continuously trains employees on new or modified procedures. Oversees and coordinates the work of designated trainers throughout the center.
- Quality Backup January 2013-February 2016
- Performed QA review of donor center records. Assisted in maintaining the established quality system under any requirements that affect the donor center. Ensured that all operations in the donor center are in compliance with the Quality Program.
- Plasma Processor March 2009-February 2016
- Perform plasma screening and processing of donor samples.
- Phlebotomist November 2009-February 2016
- Perform venipuncture on donors in order to draw plasma. Monitor donors and equipment to ensure the health of the donor and quality of product.
- Donor Processor July 2009-February 2016
- Conducted donor screening which consisted of blood pressure readings, determination of hematocrit and total protein via finger stick and use of hematastat and refractometer to determine the suitability of donor to undergo plasmapheresis.
Education
Medical Assisting, Phlebotomy
Ivy Tech Community College
Indianapolis, IN 05-2007
General Studies
IUPUI
Indianapolis, IN05-2000
General Studies
Indiana State University
Terre Haute, IN05-1997
High School Diploma -
North Central High School
Indianapolis, IN06-1994
Skills
- Multitasking and organization
- Customer service
- Data entry
- Decision-making
- Work Planning and Prioritization
Timeline
Coordinator-Lab
Indiana University Health
07.2019 - 03.2026
Patient Care Provider
MidAmerica Clinical Laboratories
07.2018 - 07.2019
Quality Assurance Supervisor
Octapharma Plasma Inc.
07.2017 - 07.2018
Quality Assurance Technician
Octapharma Plasma
02.2016 - 07.2017
Quality Assurance Technician
Octapharma Plasma
02.2016 - 07.2017
Training Coordinator
Grifols PlasmaCare
01.2011 - 02.2016
Medical Assisting, Phlebotomy
Ivy Tech Community College
General Studies
IUPUI
General Studies
Indiana State University
High School Diploma -
North Central High School