Debabrat Nayak

• Responsible for providing sales & service of terminal automation solutions to Oil & Gas industry comprising of customers like IOCL, HPCL, BPCL, Reliance, Essar, IOTL etc.
• Responsible for Sales growth & service sustainability as well as achieving YOY business growth in west-India region(Maharashtra, Gujurat, Goa & Part of MP).
• Responsible for & collaborated with Internal sales team(Engineering/estimation), finance, commercial, logistics, C2C(Credit to collection) team to achieve the order booking, job execution, revenue & cash flow for whole west region.
• Led a team of 25 highly competent engineers including internal sales support team, working for customer service solutions as well as engineering/estimation of new job opportunities for sales purpose.
• Handled & monitored day-to-day running of project sites as well as service sites ensuring high levels of productivity and progression.
• Created plans and communicated deadlines to ensure projects were completed on time.
• Offered friendly and efficient service to all customers, handled challenging situations with ease.
• Delivered product/service to customer locations within specific timeframes.
• Identified issues, analyzed information and provided solutions to problems pertaining to customer service as well as product/service sales.
• Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Produced contracts, reports, letters, and proposals for clients utilizing support team(engineering & estimation).
• Pushed product & service revenue to new levels with more than 10% YOY growth in yearly sales.
• Identified opportunities for growth within west region and collaborated with sales teams to reach sales goal.
• Accomplished sales goals and boosted revenue by through product
• Knowledge and customer relationship management.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
• Given power point presentation on product technical specification like PLC, SCADA, BCU, RADAR, Flow Meters & measuring transmitters to customers like IOCL, HPCL & BPCL to support sales growth.

Worked for Honeywell Automation India Limited, Pune in the payroll of Randstad India Ltd.

· Responsible for sales support like pre-bid site survey, engineering, meeting customer & understanding/gathering technical requirements to support internal estimation team for competitive pricing.

· Responsible for after-sale service for Oil & Gas terminal customers in the state of Rajasthan, Haryana & Punjab comprising of IOCL, HPCL, BPCL & HMEL.

· Responsible for supervision & project execution for Oil & Gas customers in the state of Rajasthan, Haryana comprising customers like IOCL, HPCL & BPCL.

· Controlled engineering activities to maintain work standards, adhere to timelines and meet quality assurance targets.

· Assessed scope and requirements to make accurate project design determinations for project execution.

· Achieved target with well-planned and solidly implemented engineering solutions.

· Confirmed product performance by performing tests and troubleshooting difficulties.

· Determined project specifications by thoroughly studying performance standards, requirements and technical studies.

· Educated customers on project progress and plans through power point presentations and community discussions.

· Defined engineering problems, collected data, established facts and drew conclusions to solve project issues.

· Followed up with external contractors, project owners and other stakeholders to gather information and resolve issues.

• Worked for Honeywell Automation India Limited in the payroll of TCON Engineers Pvt Ltd, New Delhi.
• Responsible for green field project site execution of Indian Oil Corp Ltd, Ranchi(JH) & Bharat petroleum Corp Ltd, Durgapur(WB)
• Closely worked with project lead & project manager for adherence to timely completion of project.
• Established and implemented installation & commissioning schedules, methods, equipment and labor requirements.
• Led a team of 5 engineering technicians to complete the installation & commissioning of automation device & field instruments.
• Prepared master schedule to track project deliverables and meet key milestones.
• Coordinated site investigations, documented issues and escalated to executive teams as needed.
• Recorded daily events and activities in site diary to evaluate process and improve productivity.
• Identified and resolved technical issues and design conflicts to minimize project delays and maintain tight schedules.
• Supported to project manager & project lead for conducting successful completion of Site acceptance test & user acceptance test.