Debabrata Dey
Hospitality
Bankura
Summary
I am a career-oriented professional who always looks forward to exceeding the expectations of the best practices in the Hospitality Industry. A reliable individual with excellent leadership skills and great attention to detail, I work efficiently with my skills in whichever property I get associated with. Driven professional with a focus on exceeding expectations in the Hospitality Industry. Demonstrates reliable leadership skills and meticulous attention to detail, ensuring operational excellence and high-quality service across diverse food and beverage settings.
Overview
14
14
years of professional experience
Work History
Assistant director of Food and Beverage
Hyatt Place Haridwar
Haridwar
12.2025 - Current
- Operational Management: Oversee daily F&B activities, including restaurants, bars, and in-room dining. Maintain high standards of food, beverage, and service quality.
- Financial Performance: Assist in budget preparation, expense management, and inventory control. Analyze profit and loss statements to improve profitability.
- Staff Leadership: Recruit, train, mentor, and discipline F&B team members. Conduct briefings, and ensure staff adhere to Standard Operating Procedures (SOPs).
- Guest Service & Experience: Monitor guest feedback, address concerns, and ensure high levels of satisfaction.
- Monitored safety regulations to ensure compliance with hygiene and sanitation standards.: Enforce hygiene, sanitation, and safety regulations (HACCP, OSHA).
- Marketing and Sales: Develop promotional strategies to increase outlet sales.
Catering Sales Head
Hyatt Place Haridwar
01.2025 - 12.2025
- Sales Strategy & Revenue Generation: Developing and executing strategic plans to achieve catering sales goals, often using CRM software for tracking.
- Client Relationship Management: Finding new clients, nurturing repeat business, and managing key accounts to ensure customer loyalty.
- Contract Negotiation & Planning: Negotiating contracts, menus, and logistics, and conducting site inspections to ensure event success.
- Team Leadership: Recruiting, training, and motivating catering staff while managing performance and scheduling.
- Operational Coordination: Collaborating with kitchen and event staff for seamless execution, and managing budgets and profitability.
- Market Analysis: Monitoring industry trends to optimize sales strategies and maintain a competitive edge.
Assistant Food and Beverage Manager (HOD)
Hyatt Place Haridwar
08.2023 - 12.2024
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards
- Preserve excellent levels of internal and external customer service
- Design exceptional menus, purchase goods and continuously make necessary improvements
- Identify customers' needs and respond proactively to all of their concerns
- Lead F&B team by attracting, recruiting, training and appraising talented personnel
- Establish targets, KPI's, schedules, policies and procedures
- Provide a two-way communication and nurture an ownership environment with emphasis in motivation and teamwork
- Comply with all health and safety regulations
- Report on management regarding sales results and productivity
- Actively seek new business through prospecting, networking, and marketing initiatives to achieve sales targets.
Support Team
Hyatt Centric Dehradun
03.2023 - 07.2023
- Act as the primary contact for clients, managing bookings from initial inquiry to post-event follow-up.
- Prepare, negotiate, and sign contracts and Banquet Event Orders.
- Plan menus, room layouts, and logistical details, coordinating with kitchen and service staff.
- Monitor event budgets, control costs, and maximize revenue per event.
- Analyse sales performance metrics and maintain accurate records in a database.
Assistant Food and Beverage Manager
Radisson Individual Gandhinagar
08.2022 - 12.2022
Restaurant Manager
Radisson Individual Gandhinagar
10.2020 - 08.2022
- Manages training and supervising staff to ensure consistent delivery of service including proper uniform, personal hygiene, side work, and closing duties.
- Ability to align club goals with individual and team goals.
- Establish cleaning schedules and general upkeep of all dining room equipment, (daily, weekly, & monthly).
- Oversees and updates section assignments, room set-ups and overall appearance of dining rooms.
- Report all facility repairs/maintenance needs in a timely manner.
- Actively seek programs, incentives, etc., to increase membership activity in the dining room and keep staff motivated.
- Document all employee, member and guest accidents at the time of occurrence.
- Ensure that only top quality and visually appealing products are served to our members/guests.
- Deliver superior service and maximize customer satisfaction.
- Respond efficiently and accurately to customer complaints.
- Regularly review product quality and research new vendors.
- Organize and supervise shifts.
- Appraise staff performance and provide feedback to improve productivity.
- Ensure compliance with sanitation and safety regulations.
- Manage restaurant's good image and suggest ways to improve it.
- Control operational costs and identify measures to cut waste.
- Create detailed reports on weekly, monthly and annual revenues and expenses.
- Promote the brand in the local community through word-of-mouth and restaurant events.
- Train new and current employees on proper customer service practices.
- Implement policies and protocols that will maintain future restaurant operations.
Assistant Restaurant Manager
Le Meridien Hyderabad
12.2019 - 09.2020
- Providing excellent customer service by greeting and assisting guests.
- Taking customer orders accurately and entering them into the POS system.
- Preparing and serving a variety of food and beverage items according to established recipes and guidelines.
- Ensuring customer satisfaction by promptly addressing concerns and resolving any issues.
- Welcoming guests, handling payments, and maintaining cleanliness and safety in the work area.
Assistant Restaurant Manager
Courtyard by Marriott Bhopal
07.2018 - 12.2019
- Assist the Restaurant Manager in planning and implementing strategies to attract customers.
- Coordinate daily front of the house and back of the house restaurant operations.
- Deliver superior service and maximize customer satisfaction.
- Respond efficiently and accurately to customer complaints.
- Regularly review product quality and research new vendors.
- Organize and supervise shifts.
- Assist in leading and managing the front and back of house team, including training, scheduling, and performance management.
- Ensure compliance with health and safety regulations and maintain a safe and sanitary environment.
- Assist the Restaurant Manager with developing and implementing policies and procedures for efficient operations and excellent customer service.
- Maintain inventory and order supplies and ingredients as needed, ensuring adequate stock levels while minimizing waste.
- Ensure that food quality, presentation, and timeliness meet or exceeds customer expectations.
- Assist with P&L management and budgeting to drive profitability.
Food and Beverage Executive
Courtyard by Marriott Bhopal
05.2015 - 06.2018
Food and Beverage Service Associate
Courtyard by Marriott Bhopal
12.2012 - 04.2015
Trainee Guest Service Associate
Radisson Blu Indore
03.2012 - 11.2012
Education
H.S -
Rajagram Sashi Bhushan Raha Institution
12.2009
High School -
Mirzapur Hish School
12.2007
BSc - Hospitality Management
Asansol Society of Hospitality Management
Skills
- Operational management
- Contract negotiation
- Team leadership
- Budget management
- Market analysis
- Safety compliance
- Staff training
- Guest service
- Inventory control
- Quality assurance
- Problem-solving
- Leadership
- Team leadership and motivation
Accomplishments
- Nominated for Radisson BLU Day Cocktail Competition and achieved Top 7th In India
- Got Two-time associate of the month in Marriott Bhopal
- Two Consecutive Year executive of the Quarter
Language
English
Hindi
Bengali
Hobbies and Interests
- Playing carrom board
- Listening music
Timeline
Assistant director of Food and Beverage
Hyatt Place Haridwar
12.2025 - Current
Catering Sales Head
Hyatt Place Haridwar
01.2025 - 12.2025
Assistant Food and Beverage Manager (HOD)
Hyatt Place Haridwar
08.2023 - 12.2024
Support Team
Hyatt Centric Dehradun
03.2023 - 07.2023
Assistant Food and Beverage Manager
Radisson Individual Gandhinagar
08.2022 - 12.2022
Restaurant Manager
Radisson Individual Gandhinagar
10.2020 - 08.2022
Assistant Restaurant Manager
Le Meridien Hyderabad
12.2019 - 09.2020
Assistant Restaurant Manager
Courtyard by Marriott Bhopal
07.2018 - 12.2019
Food and Beverage Executive
Courtyard by Marriott Bhopal
05.2015 - 06.2018
Food and Beverage Service Associate
Courtyard by Marriott Bhopal
12.2012 - 04.2015
Trainee Guest Service Associate
Radisson Blu Indore
03.2012 - 11.2012
H.S -
Rajagram Sashi Bhushan Raha Institution
High School -
Mirzapur Hish School
BSc - Hospitality Management
Asansol Society of Hospitality Management