Debadrita Mukherjee
Madanpur
Summary
Dynamic professional with a versatile background in both administrative support and sales roles, offering over 3 years of experience. As an Administrative Assistant, have honed meticulous organizational skills, adeptly managing calendars, coordinating meetings, and handling correspondence with precision. Commitment to maintaining confidentiality and delivering high-quality administrative support has been a consistent asset in optimizing office efficiency.
In capacity as a Sales Executive, have demonstrated a proven track record of exceeding sales targets through strategic prospecting, relationship building, and effective closing techniques. Brings a customer-centric approach, leveraging strong communication skills to understand client needs and tailor solutions accordingly. Ability to collaborate with cross-functional teams and drive initiatives has consistently contributed to revenue growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Shyam Metalics And Energy Limited
07.2023 - Current
- Handling and responding to emails, letters, and other forms of communication.
- Coordinating communication between various departments or individuals.
- Organizing and scheduling appointments, meetings, and events.
- Screening and directing phone calls to the appropriate person or department.
- Taking messages and providing basic information.
- Inputting and updating data in databases or spreadsheets.
- Maintaining organized and accurate records of various information.
- Ordering, organizing, and maintaining office supplies.
- Coordinating maintenance and repairs for office equipment.
- Drafting, editing, and formatting documents, reports, and presentations.
- Assisting in the preparation of meeting materials.
- Coordinating logistics for meetings and conferences.
- Distributing internal communications and announcements.
- Coordinating office-wide memos or updates.
- Managing multiple tasks simultaneously and prioritizing them effectively.
- Adapting to changing priorities and deadlines.
- Using office software (such as Microsoft Office Suite) and other relevant tools efficiently.
Team Leader, Sales Operations
Duniya Safari
11.2021 - 04.2023
- Working initially as a sales associate in the destinations- Maldives, Thailand, Europe and Dubai, then gradually becoming a sales executive and eventually achieved the responsibility of leading a team
- Liaised with customer to determined needs and recommendations
- Resolved customer disputes and account receivable discrepancies and build good customer relationship before and after sales to maintain client relationship.
Front Office Associate
Ganga Kutir Resorts, Ambuja Neotia
01.2020 - 10.2021
- Ensured smooth and comfortable check-in and reservation process for both walk-in and Pre-reserved bookings in 5 star resort having 158 rooms
- Prepared occupancy report on daily basis and circulate all departments
- Analyze and report and guest satisfaction prepare monthly and daily sales report
- Client handling and solving their problems with positive approach.
Education
Front Office Associate' Course - Sales And Marketing Education
Peerless Skill Academy
Kolkata12.2019
Bachelor of Arts - Bengali Honors
West Bengal State University
Barasat03.2019
Skills
- Client/Customer Acquisition
- Sales Pitch Implementation
- Communication
- Hospitality
- MS Excel
- MS Powerpoint
- Team Management/Leadership
- PMS/Reservation
- Time Management
Certification
DIPLOMA IN MS-OFFICE
Languages
English
Upper intermediate (B2)
Bengali
Bilingual or Proficient (C2)
Timeline
Administrative Assistant
Shyam Metalics And Energy Limited
07.2023 - Current
Team Leader, Sales Operations
Duniya Safari
11.2021 - 04.2023
Front Office Associate
Ganga Kutir Resorts, Ambuja Neotia
01.2020 - 10.2021
Front Office Associate' Course - Sales And Marketing Education
Peerless Skill Academy
Bachelor of Arts - Bengali Honors
West Bengal State University
DIPLOMA IN MS-OFFICE
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