Debalina Basu
Content Writer
Bangalore
Summary
I would like to call myself a multifaceted professional with seven years of diverse experience. I have been offering freelance services to my clients since 2021. That immensely helped me work from home and maintain a good work-life balance, Currently, I work as a freelance content writer, SEO writer, and copywriter. The fact that I come from a diverse background adds to my ability to create content on various topics. I have done work of all kinds, like teaching math and coding to young people. Also, I worked as a software engineer when I was at the peak of my career journey. I am a highly driven individual who is constantly seeking new challenges and opportunities to expand my expertise, and I am still learning new skills daily.
Overview
13
13
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Content Writer, SEO Writer, Copywriter
Freelance
Bangalore
01.2021 - Current
- Blogging, SEO Writing, Copywriting
- I create, manage, and promote digital content across a variety of platforms.
- I create high-quality, engaging, and SEO-optimized written content for websites, blogs, social media, and other digital channels.
- I write content that is optimized for search engines, using keywords, meta tags, and inculcating other SEO best practices.
- I write and publish blog posts on a regular basis, covering topics related to the business or industry, and promote blog content through social media and other digital channels.
- I plan and execute social media campaigns, create and schedule social media posts, and engage with followers and fans.
- I try to stay up-to-date with the latest trends, technologies, and best practices in digital content creation, design, and marketing.
- I create and manage high-quality digital content that engages, informs, and inspires audiences and supports the business objectives of clients or employers.
- I write advertising copy for online content, adhering to employers' brand identity and personality.
- Skills: Search Engine Optimization (SEO), Web Content Writing, Social Media, Copywriting
Online Coding/Math Instructor
Byjus Future School/Whitehat Junior
Bangalore
04.2019 - 12.2022
- Taught coding and mathematics to students through online or self-paced learning programs
- Developed lesson plans and curriculum that align with educational standards and meet the needs of diverse student populations.
- Taught coding and mathematics concepts to students, using hands-on activities, real-world examples, and interactive tools to engage and motivate learners.
- Assessed student learning through exams, quizzes, projects, and other assessments, and provided feedback and support to help students improve their understanding and skills.
- Kept abreast of the latest coding and mathematics developments and trends, and incorporated these into the curriculum and instruction.
- Provided one-on-one tutoring and support to students who needed extra help or guidance.
- Collaborated with other educators, parents, and stakeholders to ensure student success and integrate coding and mathematics into other areas of the curriculum.
- Created and managed a supportive and engaging classroom environment that encourages students to ask questions, participate in discussions, and collaborate with their peers.
- Stayed up-to-date with new educational technologies and tools, and incorporating these into the classroom wherever appropriate.
- Provided guidance and resources to help students transition to careers in the tech industry, if desired.
- Inspired and motivated students to develop a love for coding and mathematics, and provided the necessary knowledge and skills they needed to succeed in these subjects and in their future careers.
- Skills: C, Replit, JavaScript, Advanced Mathematics, Scratch, Code.org, Mathematics, C++, Python (Programming Language)
Software Engineer
Syntel
Pune
11.2010 - 08.2014
- Designed, developed, and maintained software applications
- Worked with software development and testing team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.
- Reviewed project specifications and designed technology solutions that met or exceeded performance expectations.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Analyzed requirements and specifications to determine the best software solutions.
- Tested methodology with writing and execution of test plans, debugging and testing scripts and tools.
- Provided guidance and mentored less-experienced staff members.
- Collaborated with clients to define solution requirements.
- Analyzed data to coordinate installation of new systems or modification of existing systems.
- Collaborated with fellow engineers to evaluate software and hardware interfaces.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Skills: HTML
- CSS
- Tenfold
- MySQL
- Apache
- XAMPP
- Python
- JavaScript
- C++
- XML
- Java
- Wordpress
Customer Support Executive
Wipro
Kolkata
05.2010 - 10.2010
- Responded to customer inquiries via phone, email, live chat, or other communication channels.
- Troubleshooted technical problems and provided solutions to customers in a timely and professional manner.
- Kept detailed records of customer interactions and transactions, including problem descriptions, resolution steps, and customer feedback.
- Escalated complex or high-priority issues to higher-level technical support teams as necessary.
- Stayed up-to-date on the latest products and services offered by the company, as well as industry developments and trends.
- Provided technical training and support to customers to help them get the most out of their products and services.
- Collaborated with other departments, such as product development or engineering, to resolve customer issues and improve overall customer satisfaction.
- Kept abreast of industry standards and best practices in technical support, and recommended improvements to the support process as needed.
- Provided feedback to product development teams to help improve the quality and usability of products and services.
- Provided outstanding services to customers and ensured that their technical issues were resolved in a timely and effective manner.
Education
B.Tech - Computer Science and Engineering
Koustuv Institute of Self Domain, Biju Pattnaik University of Technology
Bhubaneswar, Orissa 04.2005 - 05.2009
12th - Science(PCMB)
Maria’s Day School
Howrah, West Bengal 04.2002 - 04.2004
10th - All Subjects
Maria’s Day School
Howrah, West Bengal 04.2000 - 04.2002
Skills
CommunicationCustomer ServiceTime ManagementPatienceAnd empathyProblem SolvingTechnical SkillsProgramming LanguagesC\C, Java, PythonOperating Systems: MSDOS, Windows 98, 2000, XP, Windows 7, Windows 10Database: RDBMS, Oracle, PL/SQL, MySQL- Creating tables, managing theDatabase using this technologyWeb Designing: HTML, JavaScript, Wordpress - Creating WebPagesHyperlinks and uploading themServer: Apache, XAMPPTools: Microsoft ExcelDomain Knowledge: InsuranceSoftware Installations
Social Media (Facebook, Instagram, Twitter, Snapchat, LinkedIn), SEO on page, off page
Blog Writing, Content WritingVideo Editing – Power Director, FilmoraBlog Writing, Content Writing, SEO Writing, Copywriting
Infosys Campus Connect ProgrammeTraining on Core Java from Brainware AcademyUndergone Technical Training on Mainframes, Duckcreek at SyntelUndergone Domain Knowledge Training on Insurance at SyntelUndergone Leadership Programme conducted at Surana VidyalayaMarketing communications expertise
Consistent brand messaging
Unique content creation
Website Building using Wordpress
Graphic Designing using Canva
Generating AI images using Mid Journey, Dall E2, etc
Writing, Reading Books, Classical Dance, Binge watching movies, create content
These are my favorite pastimes. I like to unwind by doing these when I am not working.
Timeline
Content Writer, SEO Writer, Copywriter
Freelance
01.2021 - Current
Online Coding/Math Instructor
Byjus Future School/Whitehat Junior
04.2019 - 12.2022
Software Engineer
Syntel
11.2010 - 08.2014
Customer Support Executive
Wipro
05.2010 - 10.2010
B.Tech - Computer Science and Engineering
Koustuv Institute of Self Domain, Biju Pattnaik University of Technology
04.2005 - 05.2009
12th - Science(PCMB)
Maria’s Day School
04.2002 - 04.2004
10th - All Subjects
Maria’s Day School
04.2000 - 04.2002