Debanik Sarkar

I have started working with Voss as a Sales Executive, and below are my job responsibilities.

1. Handling RFQ's.

2. Quotation preparation and commercial settlement.

3. Techno-commercial negotiation on TSO with customer.

4. Customer portal working.

5. Regular customer visits to understand their ongoing and further requirements, upcoming projects etc.

6. Preparing internal sales reports like RFQ tracker, ECN tracker etc.

7. Actively extending full support to CFT team for existing and new projects and also ensuring meeting customer's requirement on time.

8. GRN and payment tracking.

1. RFQ and project handling.

2. Quotation preparation and commercial settlement.

3. Techno-commercial negotiation on TSO with customer.

4. M&M portal working (MSetu, Cordys & 3DX).

5. Sales provision working.

6. Regular customer visits to understand their ongoing and further requirements, upcoming projects etc.

7. Profitability improvement by working on RMC and tooling investment.

8. Preparing internal sales reports like RFQ tracker, ECN tracker, Sales plan for short term and long term, MRM reports etc.

9. Actively extending full support to CFT team for existing and new projects.

10. GRN and payment tracking.

• RFQ handling from domestic and foreign customers.
• Working with cross functional team on customer's project feasibility and solving possible technical queries.
• Preparing sales plan, quotation, commercial negotiation, monitoring dispatches and inventory, GRN & inwarding follow-up with customer, monitoring customer's SOB, monthly schedule and forecast.
• Providing samples to the customer for new projects & development.
• Coordinating with internal team to cater customer's urgencies.
• Follow-up with the customer for quotation & sample feedback.
• Working with account department to resolve unpaid invoices, supplementary working, payment follow-up from the customer.
• Regular visit to customers locally to identify new business opportunities.
• Resolving customer's complaints in priority.
• Looking after supply chain activities of export customers.

• RFQ handling from customers' & dealers' for requirements of couplings (in-house manufacturing & imported from Bibby Turboflex- UK) and brakes (imported from Twiflex Ltd.- UK and Riverhawk Company- USA). Prepare a cost breakup sheet & quotation, placing & clearing purchase order.
• Timely submission of offer against tender enquiries on Govt. E-Marketplace portals, Customers' specific online tender portals & offline tenders.
• Visit customers' end to initiate new business opportunities.
• Attend joint inspection call with concerned departments and customer to clear all technical issues.
• Co-ordination and follow-up with all departments to meet and fulfill customers' expectations and requirements on time.
• Take necessary and immediate steps to resolve customer's issues.

• Look after regular sales, product development & marketing activities of OEM customers, like Ashok Leyland, Volvo-Eicher Commercial Vehicles & John Deere, Automotive Axles Ltd., Dana India Pvt. Ltd., Jamna Auto Industries, RSB Transmissions (I) Ltd., Fairfield Atlas Ltd. and their vendors.
• Visit customers' end to initiate new business opportunities, expanding the current business, sample validation & incase of any customers' dissatisfaction or complaints.
• Look after other activities, like RFQ handling, feasibility study, quotation preparation, price negotiation, sample submission, sample fitment trials, APQP, PPAP etc. and equally coordinating and participating with management, production, quality, process & supply chain teams to meet and achieve customers' expectations at the earliest.