Debanjan Goswami

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.

• Successfully completed a post-graduate diploma in computer applications. (2020)

• Zataak, 01/2024, Assistant Manager for Food and Beverage, Responsibility for effective cost management and guest satisfaction, Management of F & B operations for achieving budgeted guidelines for concerned outlet, Training of kitchen staff for reducing wastage and food cost, Manage menu and recipe guidelines
• Brew Bakes Cafe, 10/2019, 10/2023, Established an independent venture in partnership (HORECA sector), Responsible for raw material procurement & inventory management, Developing and implementing a successful marketing strategy, Devised a pricing strategy that ensured customer affordability and increased the profits for the venture by 75-80% within two years of implementing the strategy, Ensured excellent customer service management, which increased customer loyalty by 50%, Managed the staff effectively, which ensured a motivated and productive workforce with minimal employee turnover, Eliminating service delays by critical operations and supply chain management, Responsible for online and offline advertising, Coordinating and managing service delivery via third-party service providers such as Zomato
• Amrita Hotel, 03/2022, Established an independent entrepreneurial venture (HORECA sector), Developing and conceptualizing the menu, Price management during peak hours to ensure customer affordability and sufficient profit ratio for the venture, Ensuring reasonable return on investment to justify the capital investment, Eliminating service delays by critical operations and supply chain management, Responsible for administrative tasks such as maintaining supplier payment records