Debanshu Giri
Hooghly
Summary
Results-driven retail professional with over 7 years of experience in store operations, team leadership, and sales performance. Skilled in driving revenue growth, managing teams, and delivering excellent customer experiences. Seeking to contribute effectively in a dynamic organization while advancing my career.
Customer-focused professional with successful several-year career in industry. Dynamic and successful at applying skills in busy environments.
Overview
8
8
years of professional experience
Work History
Department Manager
Vishal Mega Mart
Kolkata
10.2025 - Current
- Manage department operations and staff performance.
- Monitor inventory, stock levels, and merchandising
- Managed daily operations of retail department to enhance efficiency.
- Supervised staff to ensure excellent customer service and satisfaction.
- Trained new employees on store policies and operational procedures.
- Resolved customer complaints promptly to uphold brand reputation.
Assistant Store Manager
V-Bazaar Pvt. Ltd.
Barrackpore
09.2024 - 10.2025
- Supported daily store operations and ensured adherence to company policies.
- Assisted in training and mentoring new team members for efficient service.
- Managed inventory levels and coordinated stock replenishment activities.
- Developed visual merchandising strategies to enhance product presentation.
- Handled customer inquiries and resolved issues to maintain satisfaction.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Ensured compliance with all safety regulations throughout the store premises.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Fashion department manager
Spencer's Retail
Kolkata
08.2023 - 09.2024
- Improved sales through strategic merchandising
- Maintained high customer satisfaction
- Trained staff on customer service and sales techniques.
- Developed promotional displays to enhance product visibility.
- Resolved customer complaints to maintain a positive shopping experience.
Senior Associate & Visual Merchandiser (VM)
Reliance Trends
Chandannagar
10.2020 - 07.2023
- Managed daily store operations and staff
- Handled inventory control and visual merchandising
- Designed visual displays to drive sales
- Achieved sales targets through planning
- Oversaw store visual merchandising to align with brand standards and seasonal themes.
- Analyzed data and created reports for senior management.
Customer Sales Associate (CSA)
V-Mart Retail Ltd.(B.S.S)
ARAMBAGH
10.2018 - 09.2020
- Assisted customers and supported sales activities
- Maintained stock levels and store presentation.
- Provided exceptional service by addressing customer concerns and resolving issues promptly.
Education
Bachelor of Arts (B.A.) -
University of Calcutta
Higher Secondary (H.S.) -
WBCHSE Board
Madhyamik (10th) -
WBBSE Board
Skills
- Department operations
- Inventory management
- Visual merchandising
- Sales analysis
- Customer relationship management
- Retail compliance
- Team leadership
- Performance feedback
- Market analysis
- Operations management
- Vendor relationship management
- POS software
- Sales reporting
- Department leadership
Hobbies and Interests
- Travelling
- New project management
Disclaimer
I hereby declare that the above information is true to the best of my knowledge and belief.
Personal Information
- Date of Birth: 05/03/99
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Languages
- Hindi
- English (Basic)
- Bengali
- Hindi
- English (Basic)
Languages
English
Beginner
A1
Bengali
Beginner
A1
Hindi
Beginner
A1
Timeline
Department Manager
Vishal Mega Mart
10.2025 - Current
Assistant Store Manager
V-Bazaar Pvt. Ltd.
09.2024 - 10.2025
Fashion department manager
Spencer's Retail
08.2023 - 09.2024
Senior Associate & Visual Merchandiser (VM)
Reliance Trends
10.2020 - 07.2023
Customer Sales Associate (CSA)
V-Mart Retail Ltd.(B.S.S)
10.2018 - 09.2020
Bachelor of Arts (B.A.) -
University of Calcutta
Higher Secondary (H.S.) -
WBCHSE Board
Madhyamik (10th) -
WBBSE Board