Debaprasad Parida

• Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
• Proposed or approved modifications to project plans.
• Prepared monthly progress reports detailing achievements against set targets.
• Analyzed business performance data and forecasted business results for upper management.
• Assigned work and monitored performance of project personnel.
• Created processes for handling customer complaints effectively.
• Created and managed budgets for travel, training, and team-building activities.
• Planned and led team meetings to review business results and communicate new and ongoing priorities.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Implemented quality control measures to uphold company standards.
• Negotiated and closed long-term agreements with new clients in assigned territory.
• Generated new business with marketing initiatives and strategic plans.
• Monitored market trends and competitor activities to identify areas of potential opportunity.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
• Prepared sales presentations for clients showing success and credibility of products.

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• Handling the Customer Accounts of Corporate Banking Clients in 360
• Responsible for collecting information & furnishing regular MIS reports to senior management & the customers
• Generate reports as per customer prescribed Format on Daily, Weekly & Monthly Basis
• Generating Sales from Assigned Customers and onboarding new customers
• Conversion of Zero Billing accounts to Active accounts for increasing sales and company growth
• Account handled AJio, Meesho, JIo Mart, Arvind Life style, Snapdeal, Ship Rocket, RBL bank etc

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• Planned and led team meetings to review business results and communicate new and ongoing priorities.
• Facilitated communication between different departments resulting in improved collaboration among teams.
• Negotiated contracts with vendors to secure favorable terms and pricing.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Handled FLIPKART accounts with FTL pick ups and Delivery for Pan India.
• Handled Amazon Pick up & Delivery from Pan India.

• Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
• Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
• Oversaw regional and local sales managers and staff.
• Identified new customers through pipelining, pre-qualification and territory analysis and management.
• Participated in team meetings and provided timely updates on projects being handled by the department.
• Resolved customer complaints regarding sales and service.
• Negotiated contracts with potential clients and managed existing client relationships.
• Developed innovative solutions for customer challenges based on their unique requirements.
• Conducted market research and reported on competitors.
• Monitored industry trends and technological advancements to stay ahead of competition.

• Organized team activities to build camaraderie and foster pleasant workplace culture.
• Researched competitor offerings in order to remain competitive in the marketplace.
• Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
• Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
• Addressed customer questions and concerns regarding products and services.