As Head of Client Success at SentientGeeks, my mission is simple: to help you transform your business through smart, scalable, and customized technology solutions. With over a decade of experience, I work closely with companies, startups, and entrepreneurs to understand their challenges, streamline their operations, and drive measurable growth through technology. Here's how I support my clients: - End-to-end project support: From idea to execution across web and mobile app development, cloud infrastructure, and automation - Strategic technology consulting: Aligning your business goals with the right tech stack and roadmap - Digital transformation: Helping you move from manual to digital processes for greater efficiency and scalability - Marketing & growth enablement: I help bridge the gap between tech and business outcomes - Reliable delivery & account management: Clear communication, timely execution, and long-term support to ensure ongoing success Whether you're scaling your business, launching a product, or modernizing your operations, I'm here to make sure technology becomes your strongest advantage. Let's build something impactful together.
Overview
19
years of professional experience
1
Certification
Work History
SentientGeeks
Dubai
Head of Client Success
07.2022 - Current
Job overview
Company Overview: SentientGeeks is a technology solutions company offering end-to-end product engineering, enterprise software, and digital transformation services. We help businesses build scalable solutions through AI/ML development, cybersecurity, RPA automation, cloud adoption, and platform modernization. Our expertise includes .NET, MEAN/MERN, Azure, DevOps, Power Platform, Flutter, and React Native.
Ivan Infotech Pvt. Ltd.
Kolkata Area, West Bengal
Sr. Demand Generation Manager
11.2018 - 04.2021
Job overview
At Ivan Infotech, I managed accounts and built strong relationships with international clients.
I actively participated in strategy meetings to identify customer and prospect sales opportunities, contributing to both strategic conceptualization and tactical implementation.
My role involved managing day-to-day marketing activities from concept and research through to implementation, focusing on direct sales to optimize lead generation.
I developed international relationships and strategies to enhance the company's resources.
I was responsible for meeting the organization's sales targets through effective planning and coordinated with management and clients to identify business development opportunities with both existing and new clients.
My efforts were instrumental in driving business growth and achieving sales objectives.
Digital Aptech Private Limited.
Kolkata Area, West Bengal
Sr. Consultant - Digital Transformation
07.2017 - 10.2018
Job overview
At Digital Aptech, I provided business consultations and developed outsourcing partners to enhance service delivery in mobile apps, games, and web development.
I managed client relationships, ensuring effective communication and satisfaction.
My responsibilities included lead generation and revenue generation, consistently working towards and achieving sales targets.
Through strategic planning and execution, I contributed to the growth and success of the company, securing new business opportunities and fostering strong partnerships.
KARMICK SOLUTIONS PVT.LTD.
Kolkata Area, West Bengal
Business Head
04.2011 - 03.2017
Job overview
At Karmick Solutions, I was responsible for online bidding through platforms like Upwork, Freelance, and Guru to secure new projects.
I managed a team, analyzed and understood project requirements, and created detailed project documentation.
Effective client communication and relationship management were key aspects of my role, as I dealt with both existing and new clients to foster strong business relationships.
I focused on generating new business and revenue, consistently working towards and achieving monthly, quarterly, and yearly targets.
My strategic approach and dedication contributed to the successful acquisition and execution of numerous projects, driving overall business growth.
Square Frame Technologies Pvt.Ltd
Kolkata Area, West Bengal
Business Development Manager
04.2008 - 03.2011
Job overview
At Square Frame Infotech, I focused on domestic business development and market penetration in website and software development.
I managed a team efficiently, ensuring high performance and effective collaboration.
My role involved client relationship management and building strong personal relationships with both internal and external partners.
I conducted business negotiations and engaged in online bidding through platforms like Script Lance, Freelance, and Elance.
I consistently met the sales targets set by management, contributing to the company's growth and success through strategic planning and execution.
Softweb Technology Pvt. Ltd
Kolkata Area, West Bengal
Asst Sales Manager
01.2007 - 03.2008
Job overview
As an Assistant Sales Manager, I handled orders for website and software development, ensuring efficient project management from inception to delivery.
I coordinated and booked advertisement spaces in the Kolkata Industries Directory, providing businesses with prime visibility in print media.
Leading a team of executives, I provided comprehensive field training to enhance their skills and performance.
I managed the distribution of leads generated by Tele Callers, ensuring fair allocation and prompt follow-up.
Additionally, I collected and analyzed Daily Sales Reports (DSR) from team members to monitor progress, identify areas for improvement, and implement strategic solutions to achieve sales targets.
Through effective leadership and strategic planning, I successfully managed numerous projects, improved team performance, and streamlined lead management processes, contributing to overall sales growth and client satisfaction.
Education
Annex college of Management Studies
Master of Business Administration (M.B.A.) from Marketing
01.2008
IGNOU
Master in Public Administration from Public Administration
Associate General Manager – Procurement at AMPIN Energy Transition Pvt. Ltd.Associate General Manager – Procurement at AMPIN Energy Transition Pvt. Ltd.