Software-savvy quality assurance professional committed to confirming proper functionality and usability of software products before release. Plans test schedules and strategies according to project scope and delivery dates and monitors and tracks bug resolutions. Reviews software documentation to verify technical accuracy and completeness and to mitigate risks.
Overview
14
14
years of professional experience
3
3
Certifications
2
2
Languages
Work History
Manual Tester
NTT Data
11.2023 - 01.2024
Enhanced product performance by conducting thorough regression testing on each release.
Maintained accurate documentation of all discovered bugs, ensuring efficient tracking and resolution throughout the development lifecycle.
Ensured seamless user experience by validating application functionality across multiple platforms and devices.
Collaborated with development team to diagnose and resolve software issues in a timely manner.
Streamlined communication between QA and development teams, implementing a standardized bug reporting process that expedited issue resolution.
Proactively identified opportunities for test automation, working with the development team to implement scripts that accelerated testing efforts.
Boosted efficiency of the testing process by organizing test cases in a prioritized, easy-to-follow manner.
Increased overall reliability of the product through diligent smoke testing during every build cycle.
Contributed to higher customer satisfaction rates by consistently meeting project deadlines and adhering to quality standards.
Reduced defect leakage by rigorously analyzing requirements and creating comprehensive test plans.
Supported developers in debugging efforts, providing clear reproduction steps and logs for identified defects.
Bolstered release stability through active participation in go/no-go meetings, presenting well-organized findings from manual test execution.
Facilitated smooth releases by coordinating closely with cross-functional teams for end-to-end integration testing.
Evaluated usability aspects of applications through heuristic evaluations, identifying areas for potential user frustration or confusion.
Optimized test coverage through continuous collaboration with stakeholders, refining requirements and addressing any gaps in specifications.
Safeguarded data integrity by thoroughly validating database updates during backend testing activities.
Pursued professional development opportunities to learn new testing tools and test strategies.
Championed continuous improvement within the QA team, regularly evaluating processes and tools to identify areas for enhancement or optimization.
Software Test Engineer
Infinite Computer Solutions
05.2021 - 08.2021
Implemented continuous improvement initiatives within the QA department, leading to increased accuracy in defect detection.
Managed defect tracking systems, ensuring accurate documentation of issues for efficient resolution.
Increased team efficiency with continuous integration and delivery practices, reducing overall testing time.
Supported regulatory compliance efforts by conducting thorough security and accessibility testing for software applications.
Provided valuable feedback on software usability during design reviews, contributing to improved user experience.
Improved software quality by designing and executing comprehensive test plans and cases.
Assisted in troubleshooting technical issues encountered during the deployment of new software releases.
Collaborated with cross-functional teams to identify system requirements and develop effective test strategies.
Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
Contributed to the successful launch of multiple software products by rigorously validating features throughout the development lifecycle.
Partnered with business analysts to translate complex requirements into effective test cases.
Participated in post-release reviews to analyze lessons learned from completed projects, driving process improvements for future endeavors.
Optimized test coverage with risk-based analysis techniques, focusing on high-impact areas of the application.
Exceeded client expectations through exceptional attention to detail in identifying potential defects before release.
Enhanced product reliability through thorough functional, regression, and performance testing.
Advanced professional development by maintaining up-to-date knowledge of industry trends and advancements in software testing methodologies.
Reduced project delivery time by implementing automated testing frameworks and tools.
Mentored junior testers on best practices, enhancing overall team knowledge and capabilities.
Streamlined testing processes by developing reusable test scripts and templates.
Conducted regression testing, analyzed results, and submitted observations to development team.
Created successful test scripts to manage automated feature testing,
Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
Conducted regression testing and submitted observations to development team.
Optimized test cases to maximize success of manual software testing.
Determined server operating limits with weekly load tests.
Participated in available trainings to improve software knowledge.
Assessed software bugs and compiled findings along with suggested resolutions for development team members.
Worked closely with different departments to develop innovative solutions to functionality issues.
Investigated causes of non-conforming software.
Reviewed requirements, specifications, and technical design documents to provide timely and meaningful feedback.
Documented integration issues and vulnerabilities and outlined improvement recommendations.
Coordinated regression test automation activities across supported applications.
Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
Used open-source tools to develop automation scripts.
Software Test Engineer
OIL
05.2015 - 05.2019
Implemented continuous improvement initiatives within the QA department, leading to increased accuracy in defect detection.
Managed defect tracking systems, ensuring accurate documentation of issues for efficient resolution.
Increased team efficiency with continuous integration and delivery practices, reducing overall testing time.
Supported regulatory compliance efforts by conducting thorough security and accessibility testing for software applications.
Provided valuable feedback on software usability during design reviews, contributing to improved user experience.
Assisted in troubleshooting technical issues encountered during the deployment of new software releases.
Collaborated with cross-functional teams to identify system requirements and develop effective test strategies.
Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
Partnered with business analysts to translate complex requirements into effective test cases.
Contributed to the successful launch of multiple software products by rigorously validating features throughout the development lifecycle.
Participated in post-release reviews to analyze lessons learned from completed projects, driving process improvements for future endeavors.
Enhanced product reliability through thorough functional, regression, and performance testing.
Optimized test coverage with risk-based analysis techniques, focusing on high-impact areas of the application.
Exceeded client expectations through exceptional attention to detail in identifying potential defects before release.
Streamlined testing processes by developing reusable test scripts and templates.
Reduced project delivery time by implementing automated testing frameworks and tools.
Advanced professional development by maintaining up-to-date knowledge of industry trends and advancements in software testing methodologies.
Created successful test scripts to manage automated feature testing,
Conducted regression testing, analyzed results, and submitted observations to development team.
Conducted regression testing and submitted observations to development team.
Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
Participated in available trainings to improve software knowledge.
Determined server operating limits with weekly load tests.
Assessed software bugs and compiled findings along with suggested resolutions for development team members.
Documented integration issues and vulnerabilities and outlined improvement recommendations.
Coordinated regression test automation activities across supported applications.
Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
Worked closely with different departments to develop innovative solutions to functionality issues.
Built repository of historical performance data for use in plotting trends.
Checked configuration files and logs to uncover root causes of problems.
Communicated risks associated with test execution and took mitigating action when necessary.
Completed in-depth usability testing on Windows, Android and iOS mobile devices.
Documented testing procedures for developers and future testing use.
Advised developers on problems with databases, performance and other issues.
Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Developed and maintained defect databases for known issues.
Tested functional and compatibility of new programs or updates in comparison to existing applications.
Built automated test scripts to handle repetitive software testing work.
Completed pre-implementation testing for new system modifications to assess potential impacts.
Recommended changes and corrections to developers for optimal software performance and usability.
QA Test Engineer
ABDOS Lamitubes
05.2013 - 05.2015
Streamlined testing processes by implementing automation tools and frameworks for continuous integration.
Supported successful product launches by rigorously testing functionalities in diverse environments and configurations.
Conducted root cause analysis on recurring issues discovered during testing phases to provide valuable insights for future development cycles.
Facilitated effective communication between QA team members, developers, product managers, and stakeholders to ensure alignment on project goals and milestones.
Managed bug tracking systems efficiently for better visibility into outstanding issues requiring attention or further investigation.
Enhanced software quality by developing comprehensive test plans and executing various test cases.
Improved team efficiency by collaborating with developers to review and refine code throughout the development process.
Reduced product defects by identifying, documenting, and reporting software issues for timely resolution.
Contributed to project planning by providing accurate time estimates for QA tasks and deliverables.
Increased customer satisfaction through diligent validation of end-user requirements and prompt issue resolution.
Developed reusable test scripts using scripting languages, reducing manual testing efforts significantly over multiple projects.
Maintained project documentation, including test plans, test cases, and defect reports to facilitate knowledge transfer among team members.
Ensured compliance with industry standards by conducting thorough system, regression, performance, and security tests.
Implemented risk-based testing strategies that prioritized critical functionality based on potential impact to end-users or business operations.
Maintained up-to-date knowledge of emerging technologies and best practices in QA methodologies to optimize testing strategies.
Adhered to agile methodologies in a fast-paced development environment, delivering high-quality software releases with an accelerated timetomarket.
Promoted a culture of continuous improvement within the team through regular feedback sessions and knowledge-sharing initiatives.
Researched new developments in testing methods and equipment and made recommendations to improve testing procedures.
Secured and allocated resources to manage planning and operations in testing cycle.
Established clear measurable goals and objectives for projects, prioritizing tasks for team members.
Created plans for test method validation using research or field observations.
Tracked test reports and failures determined by root cause data trends.
Directed technical personnel in fabrication of testing and test control equipment.
Tested, identified and troubleshot problems with networks.
Solved hardware and software interface issues to boost system integrity.
Developed and maintained test and evaluation strategies for testing to show operational readiness and suitability with planned project decision points.
Tested hardware and software within sandbox environment prior to release to production.
Developed comprehensive test plans and workforce breakdown structures for complete systems.
Created comprehensive test plans, test scripts, and use cases to support testing objectives.
Reviewed, evaluated, and identified requirements for testability.
Recommended changes and corrections to developers for optimal software performance and usability.
Incorporated delivery requirements into planning of testing schedules.
Completed pre-implementation testing for new system modifications to assess potential impacts.
Communicated technical information both verbally and in writing in simple terminology.
Documented testing procedures for developers and future testing use.
Evaluated function, performance and design compliance of every product against design standards and customer needs.
Software Analyst
Subtleweigh
01.2011 - 03.2012
Conducted comprehensive code reviews to ensure optimal performance, security, and maintainability of applications.
Played a key role in successful project completions through diligent work prioritization and time management skills under tight deadlines.
Implemented automation tools for streamlined data collection and analysis, reducing manual efforts spent on repetitive tasks.
Mentored junior analysts to elevate their skills, enhancing overall team capabilities and performance on projects.
Facilitated knowledge-sharing sessions to enhance team collaboration, resulting in better overall product quality.
Delivered high-quality technical documentation for improved understanding and ease of use among team members and endusers.
Collaborated with cross-functional teams to develop high-quality software products within tight deadlines.
Developed custom scripts for enhanced data analysis capabilities, leading to more informed decision-making processes across the organization.
Boosted client satisfaction by communicating effectively with stakeholders throughout the development process, ensuring their needs were met.
Increased revenue potential by identifying new market opportunities for software improvements or expansions into other industries.
Optimized application functionality through rigorous testing and debugging practices.
Improved software efficiency by analyzing user requirements and recommending solutions.
Enhanced end-user experience by identifying and resolving software issues.
Spearheaded the adoption of industry best practices within the team, resulting in higher standards of work output.
Streamlined processes for increased productivity through thorough system analysis and optimization.
Fostered a culture of continuous improvement and learning by staying current on industry trends and developments, sharing insights with the team.
Supported smooth integration of new systems by conducting thorough risk assessments prior to implementation.
Performed user account maintenance tasks, archiving defunct credentials and monitoring login systems for suspicious trends.
Created customized development frameworks for customers based on specific business goals and budgetary constraints.
Completed software development lifecycle from requirement analysis to test planning, test case development and test execution.
Designed, developed and integrated software solutions based on business requirements and objectives.
Worked closely with business users and business analysts to understand functionality and propose creative solutions to meet business needs.
Communicated and explained business requirements to team members to understand and implement functional demands.
Performed internal system acceptance to deliver well-tested enhancements and meet business requirements.
Oversaw document development across project workstreams to create internal control statements per compliance and regulatory standards.
Enhanced project management skills by defining and presenting system solutions and timelines for business needs or technical problems.
Re-engineered existing computer systems to promote ease-of-use and improve system security.
Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
Developed diagrams to describe and lay out logical operational steps.
Analyzed existing systems and databases and recommended enhancements to solve business needs
Collaborated with upper management to drive strategy and implement new processes.
QA Tester
Vodafone
05.2010 - 01.2011
Facilitated improved code quality by participating in peer code reviews and offering constructive feedback on areas for enhancement.
Performed manual exploratory testing when necessary, uncovering hidden defects not detected by scripted tests.
Ensured compliance with industry standards like ISO 9001 and CMMI, by diligently adhering to established QA processes and guidelines.
Collaborated with cross-functional teams to ensure software met functional requirements, leading to successful product releases.
Education
MBA - People's Management
International MBA Institute
Switzerland
04.2001 -
B.TECH - ELECTRONICS AND TELECOMMUNICATION ENGG.
KIIT
04.2001 -
Skills
FDA regulations
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Accomplishments
Achieved result by completing task with accuracy and efficiency.
Collaborated with team of 15 members in the development of BPX project
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 15 staff members.
Resolved product issue through consumer testing.
Affiliations
Lions Club
Rotary International
Association of Information Technology Professionals
Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)Director - Cloud & Infrastructure Services at NTT DATA Services (Previously NTT/Netmagic)
Service Desk Analyst / Acting Shift Lead at NTT GDC India Private Limited / NTT DataService Desk Analyst / Acting Shift Lead at NTT GDC India Private Limited / NTT Data