Adept at driving organizational success, I leveraged HR analytics and interpersonal communication at Tata Consultancy Services to enhance workforce planning and employee engagement. My strategic approach to talent management and grievance handling led to a significant improvement in retention strategies, fostering a culture of diversity and inclusion.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
10
10
Certificates
3
3
Languages
Work History
Human Resource Business Partner
Tata Consultancy Services
Kolkata, India
05.2016 - Current
Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement.
Collaborated with cross-functional teams to develop integrated solutions for business challenges.
Managed full cycle of recruiting, hiring, and onboarding new employees.
Enhanced employee engagement by implementing innovative HR programs and initiatives.
Developed meaningful metrics to evaluate the effectiveness of HR policies and procedures.
Evaluated employee performance fairly, providing constructive feedback for professional growth.
Coached managers on effective employee relations strategies to address workplace conflicts proactively.
Managed complex employee relations issues to promote a healthy workplace culture.
Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
Identified HR training needs and conducted training for employees and leadership while recommending approaches to effect continual improvements in business objectives, productivity, and within company to reach business goals.
Advised senior management on organizational development and change management initiatives.
Facilitated effective communication between management and staff, fostering a positive work environment.
Ensured legal compliance in all HR practices, preventing potential lawsuits and fines.
Facilitated team-building activities and initiatives, improving collaboration and engagement.
Optimized workforce planning and resource allocation for improved operational efficiency.
Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures.
Reduced employee turnover rates with targeted retention strategies and support systems.
Negotiated competitive compensation packages to attract top talent in a tight labor market.
Championed diversity and inclusion initiatives, cultivating a welcoming organizational culture for all employees.
Streamlined recruitment processes for quicker, more efficient candidate selection.
Spearheaded talent acquisition efforts for organizational success and strategic growth.
Partnered with senior leaders on organizational development initiatives for continued growth.
Established succession planning processes to ensure leadership continuity within the company.
Collaborated with leadership to assess and improve policies across board.
Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties.
Developed and delivered comprehensive training programs, improving employees'' skills and productivity.
Fostered strong relationships with external partners such as universities and employment agencies for enhanced networking opportunities.
Actively monitored industry trends and best practices to maintain cutting-edge HR strategies.
Streamlined HR operations, reducing paperwork processing time by transitioning to digital system.
Collaborated with external recruitment agencies to fill specialized positions efficiently.
Improved employee retention rates by introducing comprehensive career development plans.
Conducted exit interviews to gather feedback for organizational improvement.
Implemented wellness program, contributing to healthier work environment and reducing absenteeism.
Facilitated workshops on leadership development for mid-level managers.
Implemented diversity and inclusion initiatives, resulting in more inclusive workplace culture.
Oversaw payroll processing, ensuring accuracy and timely disbursement of salaries.
Managed onboarding process for new hires, ensuring smooth transition into company.
Negotiated benefit packages with providers, ensuring competitive offers for employees while maintaining budgetary constraints.
Facilitated team-building activities that bolstered team cohesion and workplace morale.
Developed and implemented training programs that significantly improved employee performance and satisfaction.
Coordinated with department heads to identify staffing needs, ensuring optimal workforce allocation.
Led mediation sessions to resolve conflicts, promoting harmonious work environment.
Enhanced recruitment processes, leading to more efficient candidate screening and selection sequence.
Analyzed turnover data to identify trends and develop strategies for improving employee retention.
Conducted regular performance reviews, providing constructive feedback and fostering culture of continuous improvement.
Developed policies that comply with employment laws, minimizing legal risks and protecting company interests.
Partnered with senior management to align HR strategies with overall business objectives.
Launched employee recognition programs that increased engagement and motivation across departments.
Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Discovered and resolved complex employee issues that affected management and business decisions.
Created and implemented forward-thinking initiatives to improve employee engagement.
Distributed employee engagement surveys to identify areas of improvement.
Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
Structured compensation and benefits according to market conditions and budget demands.
Collaborated with legal and compliance teams to review paperwork, obtain feedback, and procure available information for new training processes.
Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
Reduced process gaps while supervising employees to achieve optimal productivity.
Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
Liaised between multiple business divisions to improve communications.
Recruited top talent to maximize profitability.
Instructed senior leaders on appropriate employee corrective steps.
Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
Fostered positive work environment through comprehensive employee relations program.
Devised hiring and recruitment policies for 6 lac-employee company
Developed meaningful metrics to evaluate the effectiveness of HR policies and procedures
Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues
Conducted exit interviews with employees leaving company to gauge areas of success and opportunities for improvement
Collaborated with cross-functional teams to develop integrated solutions for business challenges
Managed full cycle of recruiting, hiring, and onboarding new employees
Coached managers on effective employee relations strategies to address workplace conflicts proactively
Evaluated employee performance fairly, providing constructive feedback for professional growth
Managed complex employee relations issues to promote a healthy workplace culture
Developed and delivered special events for company employees
Enhanced employee engagement by implementing innovative HR programs and initiatives
Advised senior management on organizational development and change management initiatives
Facilitated effective communication between management and staff, fostering a positive work environment
Ensured legal compliance in all HR practices, preventing potential lawsuits and fines
Facilitated team-building activities and initiatives, improving collaboration and engagement
Optimized workforce planning and resource allocation for improved operational efficiency
Resolved understaffing issues, disputes, employee terminations, and disciplinary procedures
Reduced employee turnover rates with targeted retention strategies and support systems
Negotiated competitive compensation packages to attract top talent in a tight labor market
Championed diversity and inclusion initiatives, cultivating a welcoming organizational culture for all employees
Streamlined recruitment processes for quicker, more efficient candidate selection
Partnered with senior leaders on organizational development initiatives for continued growth
Spearheaded talent acquisition efforts for organizational success and strategic growth
Established succession planning processes to ensure leadership continuity within the company
Collaborated with leadership to assess and improve policies across board
Maintained confidential nature of employee and company proprietary and privileged information used or observed in course of performing job duties
Developed and delivered comprehensive training programs, improving employees'' skills and productivity
Improved employee retention rates by introducing comprehensive career development plans
Negotiated benefit packages with providers, ensuring competitive offers for employees while maintaining budgetary constraints
Oversaw payroll processing, ensuring accuracy and timely disbursement of salaries
Conducted regular performance reviews, providing constructive feedback and fostering culture of continuous improvement
Implemented diversity and inclusion initiatives, resulting in more inclusive workplace culture
Facilitated workshops on leadership development for mid-level managers
Enhanced recruitment processes, leading to more efficient candidate screening and selection sequence
Bachelor of Commerce: Accounting And Business Mana - Accounting And Finance
University of Calcutta
01.2006 - 05.2009
cafe hopping
visiting more than one cafe in a day or during a single outing, trying out basically every cafe in town! For every new cafe, a new type of coffee shop customer emerges. Cafe hoppers are consumers who enjoy going to a cafe or enjoy cafe hopping once in a while.