Debashis Biswas
Howrah
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Sales Associate
Amazon Seller Services Pvt Ltd
07.2024 - Current
Team Leader
NetAmbit (Amazon Local Shop)
01.2024 - 07.2024
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Increased sellers satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
Onboarding Executive
V5 Global Services Pvt Ltd (Amazon Local Shop)
09.2020 - 12.2023
- Company Overview: (Local Shop Amazon Project)
- Onboarding new seller
- Training (become a successful)
- Order Handing
- (Local Shop Amazon Project)
- Guide new sellers through the Amazon onboarding process.
- Assist with account setup and verification.
- Provide in-depth training and resources for new sellers.
- Address and resolve any seller issues during onboarding.
- Work closely with internal teams to streamline the onboarding process.
- Ensure sellers understand Amazon's policies and best practices.
- Track progress and report on the effectiveness of the onboarding program.
Point of Sale Associate
Innov (SBI Credit Card)
02.2019 - 08.2020
- Identify potential customers for credit card sales through various channels
- Explain the features and benefits of different credit card products to customers.
- Persuade customers to purchase credit cards and complete the application process.
- Achieve or exceed monthly sales targets set by management.
Education
Bachelor of Commerce - B. Com
University Of Calcutta
Kolkata, India12-2017
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
Languages
Bengali
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Sales Associate
Amazon Seller Services Pvt Ltd
07.2024 - Current
Team Leader
NetAmbit (Amazon Local Shop)
01.2024 - 07.2024
Onboarding Executive
V5 Global Services Pvt Ltd (Amazon Local Shop)
09.2020 - 12.2023
Point of Sale Associate
Innov (SBI Credit Card)
02.2019 - 08.2020
Bachelor of Commerce - B. Com
University Of Calcutta
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