DEBASHIS MISHRA

• Lead the configuration and deployment of integrated AV solutions, focusing on IoT-based third-party tools and automation workflows.
  
  Specialized in Crestron control systems (CP-4, RMC-4), with extensive programming, firmware management, and system optimization.
  
  Proficient in Node-RED for logic-driven control and event automation.
  Designed and implemented projection mapping solutions, including multi-projector 'Wall of Frame' presentations using 3D geometry correction and content blending.
  Integrated and configured the Temi robot into AV environments, supporting autonomous interaction, smart navigation, and content delivery.
  
  Hands-on experience with Linux fundamentals for AV system-level controls and deployment using Raspberry Pi platforms.
  
  Developed object recognition systems for automation triggers and audience engagement.
  
  Actively collaborated with the presales team to evaluate and present alternative solutions to clients, aligning functionality, scalability, and cost-efficiency.
  Ensured optimized client outcomes by balancing technical feasibility, profitability, and long-term support capabilities.
  Certified in: Crestron Designer, Biamp Tesira Designer, Kramer Control Designer, and Config Specialist. Experience in configuring multiple DSP platforms for various room types and integration scenarios.
  Exposure to React app development for creating intuitive, custom control interfaces. Reduced system errors and improved reliability through rigorous debugging processes.
• Consistently met project deadlines by effectively managing priorities and maintaining a strong work ethic.
• Developed continuous integration tool to streamline deployment.
• Participated in peer code reviews, providing constructive feedback aimed at improving the quality of team deliverables.
• Mentored junior programmers, enhancing their skill sets and fostering professional growth within the team.
• Analyzed existing codebases, recommending improvements based on industry best practices.
• Enhanced software functionality by identifying and resolving complex coding issues.
• Identified opportunities for process improvement, leading to a more efficient development cycle.

Worked with software development and Presales team members to design and develop robust solutions to meet client requirements for functionality, scalability, and performance.

• Stayed informed on emerging trends and technologies to provide updated solutions to customers.
• Used available technology to promote the website and gather statistical information for analysis.
• Spearheading the integration of XR hardware and software migration for diverse projects, enhancing operational efficiency, and client satisfaction. Successfully compiled IIT (ISM) {Indian Institutes of Technology (Indian School of Mines) & Defence Research & Development Laboratory (DRDL).

Hardware specification: VR Theatre with Stereoscopic Projection (3D).

* Barco F80-4K7 projectors.

Barco UDM-4K15.

*Barco E2 Gen 2

Barco ClickShare (CX-50)

*Arttrack5 (Real Time Motion Analyzer)

Extron TLP Pro.

* Igloo Screen (360).

Amplifier, speaker, 3D emitter, Tyrone server, etc.

Familiar Softwires

*Middel VR

*Tech ViZ

*Barco Projector tool Set

*Event Master

*Putty

*Terminal

*Network and Matrix switches Operation over LAN and WAN

Provide technical account and situation management to focus and coordinate information and resources to address issues in and off the field, by delivering feedback and recommendations for project and service delivery issues to esteemed customers

• Delivered post incident reports on all critical support incidents and maintained customer support plans and relationships to improve performance to assist account teams and customer objectives
• Implementation of FAT, POC and Demo to respective customers for technical requirement on Projects/Services
• Communication and Coordination between internal departments to resolve Customer Issues
• Worked closely with pre-sales, project, and technical team to implement project requirements and to resolve customer issues, providing resolutions of these issues to meet the Project Clause and SLA
• Provided Email and remote Support to resolve the Customer issues
• Provide RCA on Customer highly technical issues
• Ensuring that work execution in accordance with the approved drawings and specifications, agreed procedures and methods to meet the SLA
• Managing and coordinating with inter departments to facilitate site planning, equipment installation and software commissioning to achieve project completion in specified time
• Coordinating Customer Site Inspections and Pre-Installation & Commissioning Visit to meet Customer and OEM issues on Project and Services
• Actively and positively participates in regular client meetings and departmental meetings for the purposes of project & service planning and its implementation
• Identify new market opportunities and segments and focus on new business lead
• Responsible for growing AMC business in co-ordination with service sales executive
• Direct Interaction with client/partner
• Retain existing customers by providing solution for their customized requirement
• Responsible for presales activities like demo/exhibition in coordination with sales team.

• Project Management, Execution, Documentation, Installation and Commissioning of IP Based CCTV Surveillance Systems, Security Access Control Systems, Entrance Control Systems, MMI Display Management Systems, Network Management Systems, Video Management Systems, NVR- Alarm Server Management Systems, BARCO Video Wall Systems and OFC Systems
• Knowledge of Electronics Security Systems, Video Wall Systems & OFC Projects Schematic design and drawings
• Ensuring that work execution in accordance with the approved drawings and specifications, greed procedures and methods
• Exercising effective control over the Site Supervisors & workforce on site
• Ensuring that safety rules and regulations are communicated to the workforce and are fully enforced
• Monitoring and assigning of work to all Sub-contractors closely to ensure the quality of the completion of work within the defined SLA
• All necessary documentation related to the projects and coordinate daily site inspections
• Effective management of progress of work at site
• Ensuring that all information on project drawings is conveyed to the respective teams in a proper manner and details produced where required
• Actively and positively participates in regular client meetings and departmental meetings for the purposes of project planning, updating project progress and general sharing of information
• Maintaining and Reporting of progress of work in Daily Progress Report to concerned authorities and departments
• Projects executed and completed Jaipur Metro Rail Corporation for Client Fibcom India Ltd
• Which includes Installation and Commissioning of IP Based CCTV Surveillance Systems of Fixed and PTZ Cameras (Indigo Vision), CCTV NVR Alarm Server, CCTV HMI Work Station, CCTV NMS Server, CCTV Platform Monitors, KVM Extender, QUAD/DVR, Network Video Decoder, Data SPD, Power SPD, CCTV MMI Display Management System, BARCO 2X2 Video Wall System , Network Management System, Video Analytic, Mapping of CCTV Surveillance Systems, L2 Switch-FMS-L3 Switch Link Testing, Connectivity and Integration , Supervision and Execution of OFC, Cat 5E, Cat 6, Power(Copper), RG11 Cable Laying, Splicing as per OFC Plan, OFC Link and Fault Testing, Ducting and Trenching
• Projects executed and completed Cadbury India Ltd, Thane and Induri of Installation and Commissioning of IP Based CCTV Surveillance Systems(Mobotix),Security Access Control Systems (Automatic Systems TR 490 Tripod Turnstiles), Door Access Control Systems(EM Lock,Smart Card Access Reader), CCTV MMI Display Management System, NVR- Alarm Server Management Systems, Supervision and Execution of OFC, Cat 5E, Power(Copper) Cable Laying, Splicing as per OFC Plan, OFC Link and Fault Testing, Ducting and Trenching
• Projects Executed and completed Retail Store, DHL, Ahmedabad of Installation, Integration and Commissioning of IP Based CCTV Cameras(Indigo Vision),Compact NVR and POE Switch with DHL Router
• Installation, Commissioning and Maintenance of Automatic Systems Smart Lane 900 (SL90x-SL91x) at Deloitte, Gurgaon and Lodha,Lower Parel, Mumbai, 5) AMC support of EIL Delhi site for CCTV Surveillance Systems (Indigo Vision)
• Service Support and Fault Rectification of CCTV Surveillance Systems and Access Control Systems
• Site Survey and Demo of CCTV Surveillance Systems at IOCL Bottling
• Upgraded hardware promptly to minimise service disruptions.
• Communicated ICT disruptions to staff regarding installations, upgrades and outages.
• Installed new hardware and software to meet system specifications and user needs.
• Documented actions taken using work order system within [Software].
• Configured networks to meet performance requirements.
• Resolved service user requests within target timeframes.
• Entered comments to control system operation, verify functionality and detect errors.
• Investigated reports of system errors to try to reproduce problems and trace faults.
• Instructed teams on ICT safety and security policies.
• Followed user guides and technical manuals to complete skilled repairs.
• Identified system performance issues, providing swift remedial action.