DEBASHISH DUTTA

Obtain a challenging leadership position applying creative problem solving and fine management skills with a growing company to achieve optimum utilization of its resources. Seeking opportunities to leverage my skills and expertise in a challenging role.

Seasoned, dynamic, dependable, and proven leader with total 12+years of experience, handled multiple assignments. Led my teams strongly during all my project and show cases excellent results that are still a benchmark in those organizations.

• 06/15/2022, Xpressbees logistics pvt ltd, Associate Manager, Regional Manager (RM)
• Lead a team of 3 cluster managers to optimize logistics operations, ensuring timely and efficient deliveries.
• Responsible for ops in Barak valley (Assam) and Tripura state with 3 SVC and 55 RSC. having building up capacity with average BAU 25K shipments per day.
• Collaborate with cross-functional teams to enhance customer satisfaction and resolve operational issues.
• Need to develop business by pincode expansion and new RSC.
• Responsible for 2 mid hub ops for timely connections, coordinating with LH to reduce PDD/CPD breaches and ensure vehicle cut off is maintain.
• Responsible for decision making to avoid bottlenecks situations (like manpower planing, improving the performance, hiring plan according to the volume forecast, connecting CPD/PDD CX shipments).
• Responsible for B2B cargo shipments ops such as timely delivery arrangements to minimize escalations and improve services.
• 08/10/2015, Flipkart, Cluster Manager Operations, Area Manager (AM)
• Responsible for ops in Guwahati with 8 DH and 5 ODH. Handling Manpower of 65 in peak and 40 in BAU (Excluding Delivery executives).
• Having building capacity of 3X shipments/day, with average BAU 20K shipments/day.
• Responsible & dedicated for on floor projects like handling the exception areas (like shipments damage control, Duplicate shipments, RTO, Orphans shipments and Timely clearance).
• Manage and analyze reports like Daily Warehouse Performance Report, Vehicle Utilization Report, Daily Conversion Report, Audit Reconciliation Report, Daily/weekly performance report, etc.
• Working on new implementation kaizen on monthly basis.
• Making contingency plans to handle operation hiccups.
• Need to develop business by opening new delivery KIRANA stores.
• Need to make sure all the store is meeting the targets and earning profits
• 03/17/2015, Aum Express Pvt Ltd., Asst. Operation Manager, General Manager
• Handling JABONG operation both for COD and NON-COD shipments.
• Need to maintain operational entries both Incoming and Outgoing for Guwahati and Northeast.
• Handling COD delivery, Daily Run Sheet updation, pending updation with proper reason.
• Supervising RTO cell with Tele validation and mail confirmation.
• Handling cash and supervising Delivery Boy.
• Need to solve online complaints of customers and arrange delivery on priority basis.
• 08/06/2012, First Flight Couriers Ltd., IT Executive, Dy. General Manager (DGM)
• Need to maintain operational entries both incoming and outgoing for northeast and rest of India.
• Handling COD delivery, Daily Run Sheet udation, pending updation with proper reason.
• Supervising RTO cell (Dox, Cod and Non Cod parcel) with Tele validation and mail confirmation.
• Need to be maintain IT infrastructure of entire Northeast and wipe out all kinds of obstacles.
• Need to maintain and sort out all IT related problems of the entire branch in the northeast region via Remote Desktop with the help of TEAM VIEWER SOFTWARE, AMMYY ADMIN, VNC etc.
• Need to update and check VPN tunnel both for NETGENIE and CYBEROAM of every branches of Northeast
• Providing support and installation for SAP, UDAAN, LINUX and have to create local server to communicate with central with SQL SCRIPTS.
• 01/21/2011, Onward e-services Ltd, Support Engineer, Project Manager
• Post-go-live handholding, troubleshooting and hands-on-training support for Finacle core Banking system.
• Develops and maintains the branch Technically.
• Have to guide them (Staff) how to work with the Finacle Banking Software including A/C opening, A/C closing, daily transaction etc. each and every work that happen in a bank and make them familiar with the software.
• Providing proper guidance to all the Bankers to use the FINACLE software and prelim level maintenance possible by the bankers at the time when it is required.

02/11/1985

Beltola, Bishnu Rabha Path, Alok Nagar, By Lane 10, H.no:41, Guwahati, Assam

Hiranmoy Dutta

Aparna Dutta

Indian

Hindu

Male

Good Interpersonal and Leadership skills.

English, Hindi, Bengali and Assamese

HIT (1.6 yrs diploma in software engg. From NIIT), Solaris, Linux, C#, C++, Java, SQL, M.S Office, Tally and Advance excel etc., A+, N+, CCNA, Yellow belt, Pursuing

• Current CTC: 7.5 lakh
• Marital Status: Married

I hereby affirm that the information in this document is accurate & true to best of my knowledge