Strategic-thinking project manager with several years of experience in budgeting and forecasting and risk management. Observant and resourceful professional dedicated to delivering project objectives within stipulated time, resource and budget constraints. Outstanding collaborator comfortable working with others in executing projects to achieve company objectives.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Regional Business Operations Manager
Stellapps Technologies Pvt Ltd
Delhi NCR
08.2020 - Current
Oversaw strategic initiatives to optimize processes and ensure timely delivery in dairy industry.
Identified client needs to deliver customized solutions that improved operational efficiency.
Managed multiple priorities in dynamic environments, consistently meeting project objectives.
Implemented best practices to enhance workflows and foster team collaboration.
Led implementation of direct farmer payments by coordinating end-to-end operations with cross-functional teams.
Ensured timely execution of fintech initiatives through collaboration with operations and effective stakeholder communication.
Built strong relationships with cooperative and private sector clients while managing project nuances, including project scopes, and data updates.
Produced weekly reports, dashboards, presentations, and data analysis to support ongoing project tracking.
Managing the key accounts with a strong focus on receivables and upselling.
Generated around INR 7.5 Cr in business through strategic management of key accounts
Sales Manager
HDFC Bank Ltd
Mumbai, Navi Mumbai, Thane, Aurangabad
01.2017 - 04.2020
Built and managed team of relationship officers to drive consumer durable loan business.
Established new vertical in HDFC Bank through collaboration with channel partners and recruitment organizations.
Facilitated disbursement of consumer durable loans via credit card EMI, debit card EMI, and paper finance.
Cultivated relationships with franchise retail and key accounts to enhance overall sales performance.
Acquired new merchants specializing in consumer durables and lifestyle goods.
Cross-sold insurance schemes while generating leads for additional HDFC Bank products.
Achieved Exceptional Contributor rating in all appraisals during tenure at HDFC Bank.
Generated total business of INR 3.5 Cr from Credit Card EMI, INR 50,000 from Debit Card EMI, and INR 1.5 Cr from Paper Finance Loan.
Channel Sales Manager
Bharti Airtel
Mumbai, Phaltan, Satara
02.2014 - 01.2017
Improved customer acquisition strategies by leading a 30-member team of sales executives and leaders in Mumbai.
Generated over 1.7 crore in Airtel Money revenue through targeted strategic initiatives.
Successfully acquired 27,785 new prepaid customers along with over 2,200 Airtel Money customers within one year.
Generated a monthly business of INR 1.1 Cr via prepaid business and new customer acquisition in Phaltan, Satara.
Implemented training programs for newly recruited staff to elevate performance standards.
Focused on acquiring new customers by establishing partnerships with aligned channel partners.
Converted 1,659 customers via porting within an 11-month period, significantly increasing market share.
Secured multiple performance awards and achieved top ranks in zonal contests, including a 3rd place finish in 'Bhaag Money Bhaag.'
Education
PGDM - Marketing, Operations
Kirloskar Institute of Advanced Management Studies
Pune, Maharashtra
04-2014
Bachelor of Technology - Electronics & Communications
Northern Institute of Engineering College
Lucknow, UP
06-2011
Intermediate Certificate - Science, Computers
City Montessori School
Lucknow, UP
05-2007
Skills
Process optimization
Project management
Data analysis
Client relationship management
Fintech implementation
Workflow enhancement
Operations management
Effective communication
Cross-functional collaboration
Key account management
Team leadership
Sales strategy
Affiliations
Dramatics
Sports
Languages
English
First Language
Hindi
Proficient (C2)
C2
Bengali
Intermediate (B1)
B1
Marathi
Beginner (A1)
A1
Certification
Summer internship on B2B sales at Ultra Rich Weddings Pvt Ltd. Sales and promotional activities in Tier 2 city via field sales, word of mouth, and social media made a sale worth INR 6700 in 50 days and converted 27 vendors for online registration