Debashree Mandal

· Manage a portfolio of HNWIs for the prestigious Omkar 1973 project in Worli, a high-end residential landmark development.

· Cultivate relationships, understand client requirements, and present project offerings tailored to their needs.

· Negotiate and close deals, ensuring a seamless sales experience for luxury clientele.

Contribute to the achievement of sales targets and project revenue goals

• Handling closing for the project along with implementing and participating in designing of Sales strategies with full focus on the sales targets till accomplishment
• Taking responsibility for achieving the booking targets, unit sales and collections within budgeted timelines
• Responsible for ensuring seamless sales experience for customers
• Contribute and participate in the formulation and implementation of the sales plan for the project
• Participate in conceptualization launch of sales initiatives to maximize booking for the project
• C.P networking thereby generating business for the project
• Managing the entire sales cycle right from Sourcing & attending site walk-ins, follow-ups, and Closing
• Analyzing client profile & requirements, walkthrough of the project, strong follow-up and closure of deal
• Mentoring, Training new recruits on product and process.

• Managing a team of F.O.S & telecallers; hiring, training and grooming them on sales call etiquettes
• Preparing factsheets of focused projects and imparting the same to the team
• Preparing sales scripts and ensuring the same gets implemented in every sales call
• Monitoring of sales calls and assisting the team in objection handling on real time basis
• Managing incoming sales queries from various online portals such as 99 acres and Magicbricks
• Additionally, handling sales queries from various social media campaigns such as Facebook and Instagram
• Filtration of leads and converting them into prospects
• Weekly team review meetings in order to discuss client queries, requirements and issues.

• Handling the sole mandate vertical of the organization
• C.P networking thereby generating business for the mandated project
• Managing the entire sales cycle right from Sourcing clients, attending site walk-ins, follow-ups, Negotiation and Closing
• Analyzing client profile & requirements, walkthrough of the project, strong follow-up and closure of deal
• Designing marketing strategies for client sourcing, etc
• Any other task as assigned by the manager.

• Detailed Research on residential pre-launch projects zone-wise
• Managed project specific campaigns
• Lead Generation
• Close fulfillment of all sales sourced through the channel
• Expertise in selling financial products i.e
• Portfolio Management Services into Real Estate domain
• Client Relationship Management
• Liasoning with the builders regularly for project updates
• Mentoring, Training new recruits on Real Estate & CRM
• Establishing & maintaining Channel Partner relations with the Developers.

• MARCOM and campaign designing in tune with sales activation
• Brand augmentation and establishment
• Execution and draft assistance of agreement to sale and sale deeds
• Proactive customer relationships
• MIS reporting
• DBMS and suggestion
• Profiling and prospecting of clients
• Managing the Sales Contracts documents through the sales process.

• Tele-Calling
• Handling customer escalations which were forwarded by the Executive Officers by contacting the customers and resolving their issue
• Set up meetings for the interested clients with company's field executives
• Chat Process
• Up-selling and Cross Selling products to new and existing customers.