DEBASIS DAS
Bankura
Summary
Results-oriented network engineer with extensive experience in on-site network management and support services. Skilled in developing and implementing initiatives to drive corporate objectives. Proven track record of providing comprehensive IT systems management support. Strong ability to establish and maintain networks and servers, with a talent for problem-solving.
Overview
11
11
years of professional experience
Work History
Account Manager Service
Progility Technology Pvt Ltd
Kolkata
01.2021 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Provided technical assistance during product demonstrations or presentations.
- Utilized problem-solving skills when dealing with difficult customers.
- Provided technical support to customers when needed.
- Renewed existing accounts by building relationships with clients.
- Established strong relationships with decision-makers and influencers within client organizations.
- Installed software updates on servers, routers, firewalls, and other network devices.
- Created documentation detailing all aspects of the network infrastructure and its configuration.
- Assisted in the design of local area networks and wide area networks.
- Monitored network performance and troubleshooted any issues that arose.
- Configured and maintained network hardware, including routers, switches, firewalls, and wireless access points.
- Provided technical support to users experiencing difficulties with their networks.
- Configured routers, switches, firewalls and other hardware to deploy and manage LAN, WAN and wireless networks.
- Corrected network faults and malfunctions to restore connectivity to individual users and entire facilities.
- Implemented, tested, validated and maintained networking services according to solution designs.
- Managed IP addressing and subnetting, ensuring efficient network operation and connectivity.
- Troubleshot complex network issues, reducing downtime and improving user satisfaction.
- Educated customers about products and services offered by the company.
- Assisted customers in selecting appropriate products or services for their needs.
Jr. Engineer
Polyhose India Pvt Ltd
Chennai
05.2019 - 08.2020
Production Staff
Auto Profiles Ltd
Adityapur
02.2014 - 05.2019
Education
DIPLOMA in Mech.Engg -
WBSCTE
01.2012
XII -
WBCHSE
01.2009
X -
WBBSE
01.2005
Skills
- Installation coordination
- Preventive Maintenance
- Equipment Installation
- Technical Support
- System Maintenance
- Service Sales
- Emergency Response
- Technical consulting
- Technical Troubleshooting
- Network Security
- Connectivity troubleshooting
- Documentation Writing
- IP Addressing and Subnetting
- Data backups
- Root Cause Analysis
- User Support
- Switching protocols
- Project Management
- Network configuration
- Hardware Installation
- Equipment Configuration
Roles And Responsibilities
- Responsible for handling various projects. (WTLCCTV Cameras PROJECT, SER CCTV Cameras PROJECT & MILAN MELA Data, Voice & AP PROJECT, BARCO video wall PROJECT etc. Webel SDWAN PROJECT.)
- Responsible for installation of Printer (Network/USB), Scanner in different environment with technical support.
- Installation of antivirus and internet security in different system.
- Responsible for laying of FO, CAT6, TELEPHONE, POWER cables and Trouble shooting.
- Responsible for CISCO , D-Link, Allied Telesis Switch and Router Installation and configuration in Basic level.
Personal Information
- Father's Name: Mr. SUNIL DAS
- Date of Birth: 03/03/1989
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Companyprofiles
- Auto Profiles Ltd. Unit-III, A middle scale company producing sheet metal components. ISO/TS 16949:2002 certified by bureau verities quality International Organization, supplying Auto Parts to Tata Motor, Tata Cummins, Railways and Defense.
- Polyhose, A Global diversified industrial conglomerate focused on design, development, manufacturing and distribution of fluid conveyance product. Accredited with ISO 9001-2008, TS16949 & AS9100D as well EMS Certified operations.
- Progility Technology, A system integration and communication solution provider. Premier partner for Sales and service of Unify GmbH & Co. KG products and solutions for the Indian market.
Languages
- English
- Hindi
- Bengali
Hobbies and Interests
- Internet surfing
- Story book reading
Disclaimer
I hereby declare that all the statements made above are true, complete and authentic to the best of my knowledge and belief.
Affiliations
Gardening ,watching movies ,Reading story book
Timeline
Account Manager Service
Progility Technology Pvt Ltd
01.2021 - Current
Jr. Engineer
Polyhose India Pvt Ltd
05.2019 - 08.2020
Production Staff
Auto Profiles Ltd
02.2014 - 05.2019
DIPLOMA in Mech.Engg -
WBSCTE
XII -
WBCHSE
X -
WBBSE
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