Debasis Dey

- Took the lead on key digital transformation efforts that made loan processing faster and more efficient across 6 branches.
- Managing loan disbursements, payment processing, and account servicing.
- Encouraged agile ways of working internally, which helped the team become more efficient and responsive.
- Worked closely with teams to improve CRM systems and customer experience strategies.
- Ensured team alignment with data privacy and secure handling practices.
Key Projects & Initiatives: - Digital Loan Origination Optimization – Reduced turnaround time by 20%.
- Agile Field Feedback Loop – Enhanced internal CRM capabilities.
- Portfolio Risk Flagging Framework – Reduced NPA inflow by 12%.

- Monitored sales and collections across rural lending portfolios.
- Ensured data accuracy and regulatory compliance through micro-loan data audits.
Key Projects & Initiatives:
- Rural Financial Literacy Campaign – Engaged 500+ clients.
- Micro-loan Data Auditing Initiative – Audited 200+ records.

• Raised Purchase Order and carried out amendments of P.O. for raw material.
• Maintained day to day inventory of the raw material and die part.
• Received and issued of the raw material, packing material and general items to a relevant section of production, quality control and maintenance Dept.