Debasis Maji
Howrah
Summary
With over 13 years of experience, i have honed expertise in installation, demonstration, troubleshooting and client handling within the realm of analytical instruments. My strong background equips me with the skills necessary to deliver exceptional results and challenges with confidence.
Overview
13
13
years of professional experience
Work History
Senior Service Engineer
Apex Instruments Co. Pvt. Ltd.
Kolkata
07.2012 - Current
- 13+ years of experience in installation, demonstration, troubleshooting of analytical instruments.
- Over 8 years of experience working with Goniometer.
- Delivered expert technical assistance to clients, addressing complex issues.
- Delivered comprehensive training sessions on new technologies to junior engineers, elevating team competency levels.
- Prepared detailed service reports and documentation, maintaining accurate records for compliance and analysis purposes.
- Worked closely with other departments to ensure timely resolution of customer issues.
Education
Diploma -
Birla Institute Of Technology
Kolkata01-2012
12th -
West Bengal Council of Higher Secondary Education
01-2008
Skills
- Installation
- Demonstration
- Technical Troubleshooting
- AMC Handling
- Technical Documentation
- Client Training
- Customer Relationship Management
- Team management
- Tour Conducting
- Tickets Arrangement
Languages
Bengali
First Language
English
Upper Intermediate (B2)
B2
Hindi
Upper Intermediate (B2)
B2
Timeline
Senior Service Engineer
Apex Instruments Co. Pvt. Ltd.
07.2012 - Current
Diploma -
Birla Institute Of Technology
12th -
West Bengal Council of Higher Secondary Education
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