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Debasis Mukherjee
Data Analyst/Data Management
Kolkata,West Bengal
Summary
Determined Assistant Engineer with strong team collaboration skills. Proficient in working with operating equipment and machines. Having fundamental knowledge of Big Data, Data Science, SQL, Power BI, Tableau, Python, Digital Marketing whcih I gathered from various online Courses. As per current industry I have fair knowledge of handling tools like: MyCom, Ribbon, FEAT, Mobinet, Citrix etc.
Overview
3
3
Languages
8
8
Certifications
10
10
years of post-secondary education
6
6
years of professional experience
Work History
Assistant Engineer
Quess Corp Ltd. (Client: Ericsson Global India Pvt. Ltd.)
Kolkata , West Bengal
2018.09 - Current
- Create visually impactful dashboards in Excel and Tableau for data reporting by using pivot tables and VLOOKUP. Extracted, interpreted and analyzed data to identify key metrics and transform raw data into meaningful, actionable information.
- Knowledge of current network protocols, operating systems, and standards.
- Data handling through Power BI and Tableau.
- Reach customer satisfaction according to daily expectations.
- Network issue troubleshooting .
- Converted data into actionable insights.
- Utilized MS Excel Power BI, Tableau and other dashboard/visualization toolset for data intelligence and analysis.
- Monthly Signoff Closure.
- TRAI Report generate.
- Evaluated consistency and importance of different KPI data against needs to determine optimal courses of action.
- Transformed project data requirements into project data models.
- Documented business workflows for stakeholder review.
- Created various Excel documents to assist with pulling metrics data and presenting them to give concise understanding of best placement for needed resources.
- Participated in requirements meetings and data mapping sessions to understand business needs.
Network Quality Assistant
Adecco India Pvt. Ltd. (Client: Idea Cellular Ltd.)
Kolkata , West Bengal
2016.09 - 2018.09
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
- Resolved problems, improved operations and provided exceptional service.
- KPI Monitoring and performance analysis, Providing RCA for Worst case scenario.
- Generated reports each day covering all type of KPI data.
- Used MS Excel to input, analyze and model data.
- Tracked different data metrics daily and organized for reporting purposes.
- Reach customer satisfaction according to daily expectations.
- Customer complain resolve by providing proper resolution
MIS Reporting Analyst
GI Group (Client: Nokia Networks)
Kokata , West bengal
2015.05 - 2016.09
- Performed root cause analysis to diagnose system faults.
- Planned and designed system improvements to meet changing demands.
- Installed improvements and adjusted parameters to optimize functionality.
- Used Microsoft Word and other software tools to create documents and other communications.
- Post Processing
- Post drive test analysis with Mapinfo Professional, TEMS Discovery. Report generation from TEMS drive test log files.
- Network performance analysis.
Education
Post Graduate Diploma - Accounting And Finance
2012.08 - 2013.09
Master of Arts - English
2010.05 - 2012.06
Bachelor of Arts - English
2007.08 - 2010.05
Higher Secondary - Arts
2005.05 - 2007.06
Madhyamik Examination - General
2003.05 - 2005.05
Skills
Excel expertise
Certification
Computer Fundamental
Accomplishments
- Awarded with “Achiever of the Month-April,2016” ,Nokia Networks
- Awarded with “ Star Award of the Quarter” by Mukul Roy, CTO, Eastern Zone, Idea Cellular Limited.
- Awarded with “ Star Award of the Quarter” by Uday Shah, Vertical Head, Kol & ROB Circle, Idea Cellular Limited.
- Certificate of recognition, "Star Performer of the Month Aug 2019" by Kausik Ghosh, MS Bharti Circle Head-ROB & KOL.
- Certificate of recognition for Excellence in Driving results 'Acting to Win'
Technical Tool Skills
Mycom, Ribbon, Power BI, Tableau, FEAT, Mobinet, UGIS, U2000, Netnumen, Netact, Crystal
Interests
Watching Movies
Watching Learning Videos
Food
Personal Details
- Date of Birth: 20-Dec-1989
- Father's name: Dipcahnd Mukherjee
- Mother's Name: Siuli Mukherjee
- Marrital Status: Married
- Gender: Male
- Blood Group: A+
- Nationality: Indian
Reference
- Jishnu Banerjee, Manager, Bharti Airtel, Kolkata, Contact No.- +91 9831049221
- Abhigynan Saha, Engineering Head, Ericsson, Contact No.:- +91 9903972612
Declaration
I hereby declare that the information furnished above is true to the best of my knowledge.
Timeline
Power BI: Dashboards for Beginners
2021-06
Excel: Power Pivot for Beginners
2021-06
Digital Marketing
2021-04
Assistant Engineer - Quess Corp Ltd. (Client: Ericsson Global India Pvt. Ltd.)
2018.09 - Current
Big Data 101
2017-03
Network Quality Assistant - Adecco India Pvt. Ltd. (Client: Idea Cellular Ltd.)
2016.09 - 2018.09
MIS Reporting Analyst - GI Group (Client: Nokia Networks)
2015.05 - 2016.09
Computerised Financial Accounting
2013-07
Working with Business data, Advance Practical Accounting, Analysing and Interpretation of Financial data
2012-12
Brainware Computer Academy - Post Graduate Diploma, Accounting And Finance
2012.08 - 2013.09
University of Burdwan - Master of Arts, English
2010.05 - 2012.06
Corporate Communication
2010-03
Durgapur Government College - Bachelor of Arts, English
2007.08 - 2010.05
Computer Fundamental
2005-08
Panchal High School - Higher Secondary, Arts
2005.05 - 2007.06
Panchal High School - Madhyamik Examination, General
2003.05 - 2005.05
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