Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Debasish Jena

Debasish Jena

Munekolal

Summary

Dynamic Senior Consultant with expertise in Data Governance and Metadata Management at Capco. Proven track record in enhancing data quality and compliance with GDPR and CCPA. Skilled in stakeholder engagement and project management, successfully implementing data governance policies to mitigate risk and improve operational efficiency. Proficient in Collibra and JIRA. Motivational team leader and trainer skilled in designing and following production schedules. Offers proven history of maximizing team productivity to meet targets. Dedicated to proactive assignment, schedule, and personnel management.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Consultant (Data Utility)

Capco
Bengaluru
02.2023 - Current
  • As a support lead for implementing data governance policies and standards by documenting metadata in Collibra to achieve data controls for different financial services, processes, and regulatory reports for a global bank to mitigate risk.
  • That included end-to-end data discovery from data requester spreadsheet, applications involved and their respective system owners/custodians, identifying critical data elements, technical data dictionary for the same, documenting process boundary, populating data discovery template with interface details to the trusted source.
  • Tagging critical data elements to preferred business terms in business glossary, linking data elements to the data dictionary, establishing data lineage between applications by identifying trusted sources.
  • Regular interaction with stakeholders, process owners, to get the sign-off for the business process. Coordinate with the application system owners for the technical data dictionary.
  • Maintaining business glossaries and data dictionaries in Collibra
  • Maintain Jira stories to track the progress of any process and monitor the KCIs in Qliksense.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Established strong working relationships with both internal teams as well as external vendors and clients.
  • Provided strategic guidance to clients on best practices for business operations.
  • Set specific goals for projects to measure progress and evaluate end results.

Senior Associate Consultant

Eli Lilly services India Private Limited
Bengaluru
11.2019 - 02.2023
  • Worked in global customer operation team responsible for handling DSARs compliant with EU's General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA) and Lei Geral de Proteção de Dados Pessoais (LGPD) privacy laws.
  • Led a team of 4 members who deal with various Non work force DSAR (Data subject access rights) requests from Health Care Professionals, Consumers/Patients, Trial Participants, Current Employee, Former Employee, Contractors, Job Applicants etc.
  • Handled different DSAR e.g. Right to Access, Right to Correct/Update, Right to Transfer, Right to Delete/Erase, Right to Opt-out/Unsubscribe etc.
  • Filtered out the applications in scope from OneTrust, and communicated with the relevant system owners and custodians.
  • Communicate with the third-party systems via secure messaging tool MyTransfer.
  • Engaged with different stakeholders, business affiliates for unusual DSAR requests.
  • Created training materials and conducted sessions about the new modification in the laws for team members.
  • Worked on GDPR notification reports.
  • In this process, we notify the newly onboarded data subjects with the latest privacy notices to obtain their consent before processing their data.

Software Support Analyst

Magnitude Software
Bengaluru
09.2018 - 10.2019
  • Worked as a support engineer for Kalido data warehouse and master data management and business information modeller
  • Corrected any data error to prevent later issues such as duplication or data degradation
  • Patched software and installed new versions to eliminate security problems and protect data
  • Testing MDM, DIW and raise bugs/enhancement to ensure quality of product
  • Restore Customer data and analyse in case of data corruption/issue
  • Worked on SQL Server, Oracle databases
  • Issued licenses for different software versions

Content Associate

Tapzo
Bangalore
08.2015 - 08.2018
  • Worked effectively with cross-functional design teams to create software solutions that elevated client-side experience and significantly improved overall functionality and performance
  • Created and improved intelligence resources to facilitate consistent result
  • Managed testing cycles, including test plan creation, development of scripts and co-ordination of user acceptance testing for Tapzo and applications within e-commerce industry
  • Collaborated with business unit team members to design new applications system to enhance client requirements for mobile computing capabilities

Customer Support Associate

Hinduja Global Solutions
Bengaluru
06.2014 - 08.2015
  • Resolving phone, mail and email customer inquiries
  • Processing and logging incoming calls into CRM system
  • Forwarding and escalating inquiries to relevant individuals and departments
  • Providing outstanding customer service

Education

Bachelor of Technology - Electronics and Communications Engineering

Gandhi Institute of Advanced Computer & Research
Rayagada, Odisha
07-2012

Intermediate of Science -

Herambalaya Residential College
Berhampur, Odisha
01.2008

High School -

Lakshmipat Singhania School
Rayagada, Odisha
03.2006

Skills

  • Data Governance
  • Data Management
  • Metadata management
  • Collibra
  • JIRA
  • Data Quality
  • Data Profiling
  • Data Lineage
  • Stakeholder engagement
  • Regulatory compliance
  • Data discovery
  • Project management
  • Technical documentation
  • Qlik
  • Data Protection
  • GDPR
  • CCPA
  • OneTrust
  • Data Warehouse
  • Master Data Management
  • SQL
  • Excel
  • Veeva CRM
  • MS Access

Certification

  • GDPR Compliance: Essential Training, Linkedin Learning
  • Privacy by Design: Data Classification, Linkedin Learning
  • Certified Data Management Professional (CDMP) Essentials, Udemy
  • Mastering Data Modeling Fundamentals, Udemy
  • Data Quality Masterclass - The Complete Course
  • Data Discovery, Atlan

Accomplishments

  • Achieved High five award for excellent client engagement.
  • Achieved milestone for handling maximum numbers of DSAR requests and adhering to compliance.

Timeline

Senior Consultant (Data Utility)

Capco
02.2023 - Current

Senior Associate Consultant

Eli Lilly services India Private Limited
11.2019 - 02.2023

Software Support Analyst

Magnitude Software
09.2018 - 10.2019

Content Associate

Tapzo
08.2015 - 08.2018

Customer Support Associate

Hinduja Global Solutions
06.2014 - 08.2015

Bachelor of Technology - Electronics and Communications Engineering

Gandhi Institute of Advanced Computer & Research

Intermediate of Science -

Herambalaya Residential College

High School -

Lakshmipat Singhania School

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Debasish Jena